Solution Expert Job at 360Learning (Paris)

Solution Expert

Location

Spain

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

Years of experience in professional consulting, preferably in a customer facing role (Technical Account Manager, Implementation Consultant, Solution Expert etc.)
Significant understanding and experience working with APIs
Significant understanding and experience working with SSO
Fluent in French
English level B2 or above

Fulltime

Solution Expert

As a Solution Expert, you will be instrumental in upholding service excellence f...

Location

Germany , Munich

Salary:

Not provided

Userlane GmbH

Expiration Date

Until further notice

Requirements

1-3 years of product Implementation or tech support experience
Bachelor’s degree in Science, Engineering, Telecommunications or Electro-Technical education on the local Master or certified Technician level
Proven experience in implementation consulting, project management, or customer support in the tech/ SaaS industry
Strong technical aptitude for software applications and systems troubleshooting
Exceptional interpersonal skills for effective client communication
Ability to manage multiple projects, prioritize tasks, and meet deadlines
Flexibility for occasional travel to client meetings or training sessions
Fluent German and English speaking and writing

Job Responsibility

Lead new client technical implementation, onboarding, and configuration to meet requirements
First point of contact for our enterprise customers when it comes to the technical delivery of our product in pre- and post-sales engagements
Ensure completion of deliverables, managing schedules, meeting milestones, and ensuring technical success
Conduct comprehensive training sessions for clients on product usage
Provide ongoing technical support and troubleshooting via phone, email, or in-person
Proactively identify process improvements and streamline customer support workflows
Maintain accurate documentation of client interactions, implementation details, and support activities

What we offer

Team & Culture: A high-performance culture with world-class leadership and a fun, engaged, motivated, and diverse team with people from over 20 countries
Market: Userlane is among the global leaders in the young and rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. Take over responsibility from day one and have a real impact. In addition, we offer regular in-house training on diverse topics
Benefits: We offer flexible benefits related to Savings and Security, Health and well-being, and Lifestyle and Leisure
A beautiful office centrally located in the Munich East (Neue Balan), with free drinks and many events

Fulltime

Solution Expert

Our Implementation team plays a key role in onboarding seamlessly new customers:...

Location

France , Paris

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Fluent French and B2 level or equivalent English
Enthusiasm for our culture

Job Responsibility

Onboard new customers seamlessly
Work cross-department (Sales, Product and Customer Success) to understand and document client use cases and requirements
Translate requirements into set up and configuration of the 360Learning platform
Follow customers' portfolio along their contract to increase product adoption
Deliver solutions complementary to the Product
Facilitate new integrations (such as flat files and APIs) and third-party applications
Restructure the platform
Conduct solution audits
Provide advanced guidance to maximize the benefits of our product
Support clients on basic requests through ticketing

What we offer

Work From Home stipend
RTT
lunch vouchers
medical insurance
gym subscription
1 month parental leave for the second parent
Flexible hours
full remote work possible anywhere in France
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity

Fulltime

Solution Expert

Our Implementation team plays a key role in onboarding seamlessly new customers:...

Location

Spain

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset
Ability to adapt to your audience
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Fluent English (US/UK) / B2 level or equivalent (FR)
Enthusiasm for our working environment

Job Responsibility

Onboard new customers
Work cross-department (Sales, Product and Customer Success) to understand and document client use cases and requirements
Translate requirements into set up and configuration of the 360Learning platform
Follow customers' portfolio along their contract to increase product adoption
Deliver solutions complementary to the Product
Facilitate new integrations (flat files and APIs) and third-party applications
Restructure the platform
Conduct solution audits
Provide advanced guidance to maximize product benefits
Own portfolio of 10 enterprise clients & lead up to 30 active projects simultaneously

What we offer

Work From Home allowance
Social security
Health insurance
Unemployment insurance
Common contingency
Salary guarantee fund
Flexible hours
Total work from home possible anywhere in Spain
Diversity, Equity, and Inclusion ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity)

Fulltime

Solution Expert

Realize your potential by joining the leading performance-driven advertising com...

Location

Israel , Tel Aviv

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

6+ years of experience in hands-on technical roles such as Software Development, QA, Solution Engineering, etc. – Must
Technical hands-on experience in a Web environment – understanding of the ecosystem and ability to debug effectively – Must
Experience in the mobile ecosystem (Android and iOS) – Strong advantage
Bachelor’s degree in a technical field such as Computer Science, Engineering, or equivalent practical experience
Capability to read and understand code – In a level that allows collaboration with developers and leadership of technical products
Familiarity with at least one of the following programming languages (or a similar one): Java, JavaScript, Python.
Experience with SQL and large-scale data sets, with the ability to analyze and draw conclusions
Experience collaborating with cross functional teams – From Business to R&D
Experience in creating technical documentation and managing knowledge bases
Advanced proficiency in written and spoken English. Exceptional communication and presentation skills

Job Responsibility

Own your technical domain by putting any effort required to make it successful
Work closely with Taboola’s Engineering and Product teams on enabling new features/products for scale
Be the voice of Professional Services – Playing a pivotal role in the product lifecycle and its roadmap
Lead the enablement of new products – From Beta, to Limited Availability (LA) through to General Availability (GA)
Serve as the primary technical point of contact during early product rollout and stabilization. Take end-to-end ownership of new products and features.
Enforcing best practices across product operations to ensure consistency, efficiency, and scalability
Deliver, create and maintain in-depth product documentation and training for Professional Services and business teams
Owning and handling highly complex technical escalations coming from Professional Services and consulting on complex implementations/issues coming from clients (may require dev-to-dev calls with clients’ Engineering teams)
Monitoring product health and performance to identify issues early and analyzing the quality of service (delivery/support) provided to our customers
Managing bugs and feature gaps proactively to improve product health and user trust

What we offer

comprehensive benefits (health, etc.)
a fully stocked kitchen
location-specific perks (gym partnerships, parking)
hybrid work schedule with 3 days in-office with an option to come in more often if desired

Solution Expert

Our Solution Expert team plays a key role in supporting strategic customers in R...

Location

Spain

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Fluent French (US/UK) / B2 level or equivalent English

Job Responsibility

Support strategic customers in RUN phase, acting as trusted advisors on complex use cases
Analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform
Manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities
Lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value
Within 1 month: Become a Trello expert, understand product offering, master platform and support clients on basics requests through ticketing
Within 3 months: Own portfolio of 10 enterprise clients & lead up to 30 active projects simultaneously, answer questions from portfolio, support Customer Success partner on functional and technical questions, implement integration (SSO, third-party tools), deliver technical expertise on integration & troubleshooting
Within 6 months: Pitch the value of the 360Learning platform, develop repeatable and scalable processes to improve project quality and delivery, support Strategic customers all along their contract from an expertise standpoint, deliver Professional Services to existing customers base
Within 12 months: Contribute to knowledge base to share best practices and lessons learned, work with partner ecosystem to strengthen services, deliver platform audits to clients, deliver professional services proposed in Professional Service catalogue

What we offer

Work From Home allowance
social security
health insurance
unemployment insurance
common contingency
salary guarantee fund
Flexible hours
total work from home possible anywhere in Spain
Diversity, Equity, and Inclusion: 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
Corporate Social Responsibility

Fulltime

Bilingual SAP Solution Expert (Fi/Co)ー3 Days Wfh+Flex Hours

Bilingual SAP Solution Expert (Fi/Co)ー3 days WFH+Flex Hours. 東京23区, 東京都. ¥10,000...

Location

Japan , Tokyo 23 Wards

Salary:

10000000.00 - 15000000.00 JPY / Year

Randstad

Expiration Date

April 14, 2027

Requirements

5+ years of hands-on experience in ERP implementation, operations, and continuous improvement, including major platforms such as SAP S/4HANA, Microsoft Dynamics, or Oracle, with a focus on Finance (FI/CO)
Strong technical background in ERP development (reports, interfaces, data migration, enhancements) and system integration, including performance optimization
Proven analytical and problem-solving skills, with the ability to understand business processes deeply and translate them into effective technical solutions
Business-level proficiency in both Japanese and English, with strong communication skills to collaborate across business and IT teams

Job Responsibility

Hybrid & (2-3 days WFH) Full flex work
Use both English and Japanese

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日
Bonus: Yes

Fulltime

Expert Solution Management

We are seeking an individual who will coordinate the design, development, testin...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An engineering graduate in Telecommunications, Computer Science or a related field, or with equivalent practical experience
Experienced in the software development lifecycle within IT and network technology environments
Knowledgeable in telecommunications IT and network technologies, including inventory and asset management systems
Familiar with common IT development frameworks, domain-specific tools and architectures, including Jira and Confluence, working within an Agile SAFe mindset
A clear and confident communicator in English, able to engage effectively with diverse technical and business stakeholders
Customer-focused, organised and methodical in your approach to problem-solving and delivery

Job Responsibility

Coordinate the end-to-end design, development, testing and deployment of EMS systems and related solutions
Translate business requirements into clear technical specifications and assess feasibility against local market needs
Manage and steer internal teams and external suppliers to ensure alignment with agreed roadmaps and delivery plans
Track project milestones, tasks, access requests and incidents, ensuring timely resolution and delivery
Prepare project status updates, roadmaps and presentations for stakeholder and budget approval forums
Support solution design across application software, IT hardware, operating systems and data warehouse layers
Define test scenarios and execute validation activities in collaboration with OSS Planning Tools teams and local stakeholders
Provide lifecycle support for systems and solutions in close cooperation with instrumentation and engineering colleagues

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

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