Solution Engineer, Atlassian

Atlassian

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Atlassian is looking for a Pre-Sales Solutions Engineer to support their TeamWork Foundations journey. This involves utilizing products such as Jira, Confluence and Loom to empower enterprise customers to optimize workflows and align projects to business priorities. The role entails engaging with Fortune 500 customers, tracking profiles, solving business problems, mapping solutions, and providing technical guidance. The candidate will also lead customized product demonstrations, forge partnerships with account teams, and maintain industry knowledge to ensure solution success.

Job Responsibility:

Partner with direct sales, partners and larger account teams on Fortune 500 customers
track customer profile, business problems, complexities, roadmaps, and solution success
participate in customer discovery to understand current state and business problems
map solutions back to Atlassian products
identify high-impact workflows for automation and optimization
probe for cross-product/solution expansion opportunities
assess client pain points
articulate and demonstrate software value in pre-sales
present compelling value-based demonstrations
guide and lead customer's technical needs in sales process
maintain strong partnerships with account executives
create field insights-based collateral and content
track and document feedback and competitive intelligence
develop pre-sales and product knowledge
refine sales processes
maintain currency of market and competitive trends
establish effective objection handling procedures.

Requirements:

5+ years of experience interacting with enterprise customers in a pre-sales capacity
excellent communication
strong presentation skills to multi-level audiences
unmatched agility to do what it takes to get the job done
customer-centric mindset
proven track record in building executive relationships with customers
ability to rally internal teams to collaborate across the company
creative problem solving
ability to interpret complex business problems
ability to boil down business problems into solutions
ability to collaborate with prospects, partners, and sales teams
comfortable in both a business and technical context
ability to interact with executives and strong technical audiences
passion for continuous learning
willingness to give and receive feedback
tolerance for failure
passion for success and customer satisfaction.

Nice to have:

Ability to continuously grow and challenge yourself
openness to feedback
passion for learning
tolerance for failure
eagerness to win
ability to create collateral for sales team
ability to document competitive intelligence from customers
ability to advocate for internal development
knowledge of market and industry trends
effective objection handling skills
knowledge of key areas of differentiation.

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Solution Engineer