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Help bring AI agents to companies worldwide. Over the next decade, autonomous agents will redefine how we work. Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic. Our product works today and at scale, across industries, regions, and limitless use cases. As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents. The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused. If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us.
Job Responsibility:
Work directly with customers and prospects to understand their technical needs and goals
Design and deliver tailored solutions using our platform
Assist with implementation, integration, and troubleshooting during onboarding
Collaborate with Sales to support pre-sales conversations and product demos
Provide feedback to Product and Engineering based on customer interactions
Help improve internal tools, documentation, and onboarding workflows
Serve as a trusted technical advisor throughout the customer lifecycle
Stay current on platform capabilities and how they apply to real-world use cases
Requirements:
Experience in a solutions engineering, technical support, or implementation role (or equivalent technical experience)
Strong problem-solving skills and the ability to communicate technical concepts clearly
Comfortable working with APIs, debugging issues, and guiding users through product workflows
Confident in live customer interactions — demos, onboarding, troubleshooting, and follow-ups
Able to collaborate across teams and stay organized in a fast-moving environment
Curious, adaptable, and interested in helping users build with AI
What we offer:
Work at one of Canada’s fastest-growing AI start-ups
Work with a talented and passionate team
4 weeks of vacation
Paid sick and parental leave
Comprehensive health, dental, vision, travel, and life insurance
Funding for education and skills improvement
Fully-stocked fridge and cupboard – we take snacks seriously
Your own desk – no ‘hot-desk’-style sign-up systems
A vibrant office community, including weekly socials