CrawlJobs Logo

Solution Engineer - Workforce AI

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Multiple Locations

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

85100.00 - 169800.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. As a Solution Engineer - Workforce AI for Copilot and Cloud Endpoint Teams, you will play a critical role in accelerating AI transformation by leading technical engagements that drive customer adoption of Microsoft 365 Copilot Studio & Agents and related AI-powered productivity solutions. This Solution Engineer role is divided into two sub-categories – Microsoft 365 Copilot and Microsoft Cloud Endpoint. Candidates will need expertise in one of those two areas. This role is deeply technical, responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align their business goals and technical requirements. As a trusted advisor, Solution Engineers ensure that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making. In addition to technical leadership, you will be accountable for driving core business momentum through competitive differentiation, removing technical blockers, and seamless handoffs to deployment teams. You will work with a virtual team of technical, partner and consulting resources to provide technical customer education, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve/exceed quarterly targets for your accounts. The role emphasizes operational excellence, partner collaboration, and continuous learning to ensure scalable impact and sustained customer success. This is a high-impact role for individuals passionate about shaping the future of work through AI and delivering measurable business outcomes.

Job Responsibility:

  • Develop foundational technical expertise in: Microsoft 365 Copilot role: Microsoft 365 Copilot, Copilot Studio & Agents, and related AI productivity tools by leveraging internal readiness materials and hands-on learning
  • Microsoft Cloud Endpoint role: Microsoft Windows 365, Azure Virtual Desktop & Microsoft Intune Suite
  • Support customer engagements by delivering demos, assisting with discovery sessions, and contributing to whiteboarding under the guidance of senior engineers
  • Participate in competitive research and share insights with the team to help address common objections and blockers
  • Assist in solution design by gathering customer requirements and supporting PoC execution with oversight
  • Escalate technical blockers and customer objections to senior team members and product teams, learning how to navigate resolution pathways
  • Collaborate with partners by sharing Microsoft training resources and supporting joint technical activities
  • Embody our culture and values

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
  • OR a Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
  • OR 3+ years technical pre-sales or technical consulting experience
  • OR equivalent experience
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Nice to have:

  • 4+ years of experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings
  • Expertise in one of two Microsoft technologies Microsoft 365 Copilot: Also includes Agents, Copilot Studio, and the Microsoft 365 suite of tools and security
  • Microsoft Cloud Endpoint: Also includes Azure Virtual Desktop, Windows 365, and the Microsoft 365 suite of tools and security
  • 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
  • 4+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Solution Engineer - Workforce AI

HPC & AI System Test Engineering Manager

Manages a team of systems engineers for high-performance computing (HPC) server ...
Location
Location
United States , Chippewa Falls
Salary
Salary:
137000.00 - 315000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First level university degree or equivalent experience required
  • May have advanced university degree
  • Typically 5 or more years of related work experience, including 0-2 years of people management experience
  • Strong leadership skills, including coaching, team building, and conflict resolution
  • Advanced project management skills including time and risk management, resource prioritization, and project structuring
  • Strong analytical and problem-solving skills
  • Ability to manage human capital across geographies to drive workforce development and achieve desired results
  • Strong verbal and written communication skills, including negotiation, presentation, and influence skills
  • Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies
  • Strong multi-tasking and prioritization skills
Job Responsibility
Job Responsibility
  • Provides direct and ongoing leadership for a team of individual contributors testing and validating new products, enhancements and updates
  • Manages headcount, deliverables, schedules, and costs for multiple ongoing projects
  • Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners
  • Manages relationships with outsourced partners and suppliers
  • Proactively identifies opportunities for process improvement and cost reductions opportunities
  • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development
  • Coordinates with third-party product vendors and engineering managers to track development issues and implement solutions
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Fulltime
Read More
Arrow Right

Senior Solution Engineer (Innovation Hub - AI Workforce)

Microsoft Innovation Hub empowers customers to overcome their business challenge...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years of experience OR equivalent experience
  • Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements
  • Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers
  • Strategic & Structured Facilitator: Validated customer experience in requirements capture
  • prioritization
  • capturing evidence and impact to quantify business value
  • issue, risk and constraint identification with a focus on strategic goals and outcomes
  • AI Solution Design Experience: Expertise in designing architectures, building, and deploying AI solutions with Microsoft 365, primarly Microsoft Copilot
  • Experience with cloud and hybrid infrastructures, adjacent technologies, architecture designs, migrations, and industry standards
  • Understanding of AI related Azure services
Job Responsibility
Job Responsibility
  • Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices
  • AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys
  • Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams
  • Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance
  • Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration
  • Technical Depth: Maintain and grow expertise in creating business value on top of the business applications including sales, services and marketing and Microsoft 365 platform, including deep knowledge of Microsoft Copilot to support AI transformation initiatives
  • Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - AI Business Solutions

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
United States , Multiple Locations
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience working on technical projects
  • Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience with Copilot, D635, and/or Power Platform
Job Responsibility
Job Responsibility
  • Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization.
  • Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement.
  • Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes.
  • Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment.
  • Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.
  • Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
  • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - AI Business Solutions

We are looking for a Cloud Solution Architect – AI Business Solutions for AI Wor...
Location
Location
United States , Multiple Locations
Salary
Salary:
85100.00 - 169800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 4+ years experience working on technical projects
  • Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience with Copilot, D635, and/or Power Platform
Job Responsibility
Job Responsibility
  • Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
  • Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement
  • Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
  • Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment
  • Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
  • Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
  • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey
  • Fulltime
Read More
Arrow Right

Digital Solution Engineer - AI Workforce - German Speaker

As a Digital Solution Engineer in the AI Business Solutions – Copilot team, you ...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid experience in technical pre-sales, solution architecture, or consulting roles
  • Proficiency in delivering demos, pilots, and technical presentations for Microsoft 365 Copilot and related AI solutions
  • Ability to independently manage technical aspects of customer engagements and document technical close plans
  • L200 consultative and L400 technical certifications (or equivalent experience)
  • Familiarity with partner co-sell motions and CRM tools like MSX
  • Prior technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
Job Responsibility
Job Responsibility
  • Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents
  • Own technical win strategy for qualified opportunities and document close/consumption plans in MSX
  • Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption
  • Remove technical blockers and support competitive deals by highlighting Microsoft’s differentiation
  • Maintain 100% deal hygiene and partner attach for all qualified opportunities
  • Achieve L200 consultative and L400 technical certifications and share deal insights quarterly
  • Fulltime
Read More
Arrow Right

Microsoft Elevate Worldwide Copilot & Agents Go to Market Director

We are seeking a forward-thinking, impact-driven Microsoft Elevate Worldwide Cop...
Location
Location
United States , Redmond
Salary
Salary:
133000.00 - 222700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
  • OR equivalent experience
  • 5+ years proven people management and/or leadership experience
  • 5+ years of experience in a WW GTM or Corporate function supporting the AI Workforce Solution Area or applicable competitive platforms
  • 5+ years of experience in creating and driving programs/businesses in the field required
  • A proven track record of successfully managing a $500M+ business
Job Responsibility
Job Responsibility
  • Champion the adoption of secure AI-powered productivity solutions, including Microsoft 365 Copilot and agent-based workflows, to help nonprofits scale their impact
  • Lead the development of offers, programs, and investment strategies tailored to the unique needs of nonprofit organizations, with a focus on AI readiness and digital transformation
  • Serve as the principal advocate for AI Workforce in the nonprofit ecosystem, aligning internal stakeholders, partners, and field teams to accelerate adoption and usage
  • Drive partner-led growth by enabling a robust ecosystem of solution providers to deliver value through AI agents, Copilot Studio, and integrated Microsoft 365 experiences
  • Own and manage key performance indicators that reflect the health, reach, and impact of the Modern Work business across the nonprofit sector
  • Develop and orchestrate the business strategy for Copilot and AI agents across the K–12 and nonprofit sectors
  • Track the effectiveness of strategic plans to drive long-term, sustainable adoption and impact
  • Hold end-to-end accountability for performance, defining scorecard metrics and KPIs specific to AI adoption, agentic workflows, and customer impact in mission-driven organizations
  • Take a One Microsoft approach in partnering across senior leadership, ensuring alignment and clear decision-making to advance Copilot and agent-based transformation
  • Represent business outcomes in Rhythm of Business, monthly, and quarterly reviews—providing context, insights, and recommendations grounded in product truth and real organizational needs
  • Fulltime
Read More
Arrow Right

Senior Solution Architect - AI Business Solutions

The Microsoft Federal Civilian Business Unit is looking for a Business Applicati...
Location
Location
United States , Reston
Salary
Salary:
122500.00 - 214600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience
  • 2+ years managing multiple projects or portfolios
  • 1+ year(s) experience leading blended, multidisciplinary teams
  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions
  • This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations
Job Responsibility
Job Responsibility
  • Serve as a trusted advisor to senior executive stakeholders (e.g., CIO, CTO, CDO, etc.), shaping enterprise-wide Business Applications, AI, and digital transformation strategies aligned to mission priorities and measurable outcomes
  • Influence enterprise technology direction by translating complex business, customer experience, and operational challenges into cohesive, value-driven architectures across Business Applications, data, and cloud platforms
  • Provide technical vision and architectural leadership for large-scale, high-impact initiatives spanning Dynamics 365, Power Platform, Copilot Studio, and integrated Azure services
  • Provide vision and thought leadership on the use of AI and agents, to include development, deployment and governance considerations
  • Define and govern end-to-end enterprise architectures that are secure, compliant, scalable, and resilient, leveraging Microsoft reference architectures, Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and industry best practices
  • Lead architecture design workshops and executive technical briefings to align stakeholders on target-state architectures, roadmaps, and investment priorities
  • Lead modernization of customer engagement and service experiences, including Contact Center transformation using Dynamics 365 Customer Service, Omnichannel, Power Platform, Copilot, and AI-driven agents
  • Architect integrated solutions that connect front-office customer interactions with back-office business processes, analytics, and automation to improve customer satisfaction, operational efficiency, and workforce productivity
  • Guide customers in adopting AI-powered agents, copilots, and workflow automation at scale, with an emphasis on governance, security, and sustainable value realization
  • Drive long-term customer success by ensuring architectures enable adoption, usage growth, operational excellence, and solution longevity
  • Fulltime
Read More
Arrow Right
New

Hr Director, Agent Transformation Accelerator (Ata)

Meta is in the middle of a fundamental shift in how we work. Agent Transformatio...
Location
Location
United States , Menlo Park
Salary
Salary:
293000.00 - 339000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in HR business partnership, organizational design, or talent strategy, with at least 5 years at the Director level or equivalent
  • Experience as a strategic HRBP to senior technology leaders (VP+) during large-scale organizational transformation
  • Track record of designing and executing org-wide change management for technology-driven workforce shifts
  • Experience with organizational design in matrixed, cross-functional environments
  • Demonstrated ability to influence at the executive level without direct authority
  • Experience building and leading HR teams of 5+ people
Job Responsibility
Job Responsibility
  • Serve as the senior HRBP to AtA leadership, aligning people strategy with AI adoption goals and providing strategic counsel on organizational design and workforce planning
  • Design and implement cross-functional, matrixed organizational models spanning Engineering, Product, Design, and Data Science to support the AI transformation initiative workstreams
  • Lead enterprise-level change management for AI-driven workforce transformation, developing frameworks for how roles, leveling, and career paths evolve as AI collapses job family boundaries
  • Drive strategic workforce planning that anticipates and addresses how AI adoption reshapes headcount needs, skill requirements, and team composition across Meta
  • Build the comprehensive talent strategy to attract, develop, and retain high-impact talent, partnering with Recruiting to define hiring profiles for emerging AI-native roles (e.g., prompt engineers)
  • Champion and establish mechanisms to measure the development of AI-native practices across all functions, scaling learning and knowledge-sharing programs
  • Design and implement learning and development programs to upskill the existing workforce on AI tools and practices, including internal AI assistants, code generation tools, and agentic workflows
  • Serve as a trusted advisor to Director and VP-level leaders, representing the HR perspective in the Agent Transformation Accelerator program governance to influence strategic decisions on people, org, and culture
  • Build and lead the dedicated dedicated HR team for AtA and drive alignment across HR Centers of Excellence (CoEs) (Compensation, Talent Acquisition, Learning and Development, Employee Relations) to deliver integrated solutions
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right