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Solution Engineer, Manager/Borders

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SITA

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Location:
Jordan; Portugal , Amman

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

You will become a member of the border management’s architecture team and provide consulting services to the product and customer delivery teams, helping with guidance throughout the design and development process of our business opportunities. You will also be designing and developing solution architectures to meet business requirements and provide value for money. The ability to be hands-on and support product and project delivery and transition work is important in addition to an architecture and design role. As Solution Engineer Manager you will have the opportunity to be involved in the end-to-end solution process at both the sales and delivery stages of the customer relationship, translating customer aims and requirements into a new solution with agreement through our governance processes. Reporting to the Solution Engineer Director at SITA At Borders, you will be part of a team challenging the status quo, designing solutions that employ strong architecture frameworks and using technologies such as AI/Machine Learning, Biometrics Matching and Identity Management.

Job Responsibility:

  • Design/coordinate development of standard and complex solutions
  • Support account teams or competency centers during the pre-contract phases
  • Provide the technical qualification and own the technical parts of proposals
  • Promote SITA by furnishing customers with comprehensive up-to-date information
  • Facilitate designs to be efficiently implemented Right the First Time
  • Collaborate with colleague to gain and share ideas and opportunities
  • Account for designing solutions for large or complex programs
  • Ensure designs in compliance with Industry standards and architectural plans
  • Lead and coordinate with subject matter experts
  • Work with the architects, development, and products engineering teams
  • Assess the viability and value of new technologies and patterns
  • Understanding of system security

Requirements:

  • 6–8 years of experience in Information Technology, Telecom Industry or Air Transport Industry technology in a technical pre-sales role or lead architect role
  • Experience working with government or public-sector customers is highly desirable
  • BS level Technical Degree or equivalent experience in Engineering Computer Technologies
  • Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues
  • Experienced in designing, integrating, and managing software solutions
  • Have a background in working in a systems integration industry
  • Proven track record in producing, communicating and documenting successful technical customer solutions
  • Pre-Sales Business and or Commercial experience is a plus
  • Have a very strong solutions & application architecture background
  • A willingness to keep up to date with developments in new technology
  • An understanding of information legislation, such as the Data Protection Act and GDPR
  • Ability to demonstrate an understanding of the end-to-end solution
  • Deliver and ensure quality assurance against the design during the project phases
  • Strong written and oral communication skills
  • Problem-solving and good analytical skills
  • Good organizational skills
  • Flexibility and adaptability
  • Team Player and self starter

Nice to have:

  • Experience in Aviation and borders industry
  • TOGAF certificate
  • ITIL
  • Experience with biometric technologies, cloud or hybrid architectures, international border standards, or security certifications
What we offer:
  • Flex Week: Work from home up to 2 days/week
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP) and Champion Health platform
  • Professional Development: Training platforms including LinkedIn Learning
  • Competitive Benefits

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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