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As a Solutions Engineer, you will consult with clients to gain a detailed understanding of their business, identify their business challenges, and develop solutions that meet their needs. You will leverage your technical expertise and industry knowledge to uncover opportunities and recommend solutions that drive successful outcomes for the client. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment & network. SEs provide technical expertise as a part of sales presentations, product demonstrations, as well as providing guidance to client's technical inquiries. SEs drives solution based outcomes in partnership with Business Sales for specific client opportunities. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. The SE will partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedbac & to act as the voice of the client to our internal stakeholders. SEs keep their technical abilities and industry knowledge up-to-date by attending internal and external training programs. They also obtain and retain relevant partner or industry certifications as needed for their role. Enterprise Solutions Engineers will also: *Understand and present T-Mobile network and related key technologies *Maintain expert-level knowledge of core products & solutions *Maintain expert-level knowledge of Value-Added Solutions including private network, UCaaS & related software, ect. *Enable coverage options and create suitable solutions for client review *Partner with Advanced Network Service Team to create or augment required network/coverage solution *Faciliate post-sale support/escalations as needed
Job Responsibility:
Provide alignment and support to a group of Enterprise clients, including Fortune 1000 and Global 500 companies, within a specific geographic region
Participate in client meetings including Executive Briefings and onsite at client locations
Enable coverage options and create suitable solutions for client review
Lead complex client solution based opportunities in sophisticated client segments such as Fortune 1K & Global 500
Provides Subject Matter Expertise in the following areas of focus: IOT, UCaaS, Private Network/Network Slicing, SDWAN/Edge, Security, Fixed Wireless, etc.
Collaborate with clients to develop and expand solutions, achieve business objectives, and overcome technical challenges
Present and differentiate current & future state of T-Mobile’s Network capabilities & product roadmap
Maintain and update technical knowledge of wireless networks, devices, and industry trends through ongoing training and certification
Support sales teams by providing technical input during presentations, responding to inquiries, and assisting with request for proposal processes
Also responsible for other duties/projects as assigned by business management as needed
Provide RFP technical input
Strategize with Sales team to improve Regional sales
Participate and lead Product, Network, & Marketing road-show and/or webinars
Own customer technical relationships
Requirements:
Bachelor's Degree plus 3 years of related work experience
OR advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent
2-4 years - Experience in telecommunications, with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
Previous B2B Sales experience
Experience supporting Enterprise and Public Sector accounts
Technical Leadership
Communication Excellent oral and written communications
strong interpersonal skills
Applications Proficiency with business application software
Strategic Leadership Ability to provide strategic direction in a leadership role
Technical Presentations Ability to create and deliver technical presentations