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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Solution Engineer - Copilot

Hong Kong SAR, Hong Kong Employment contract · Job Posted June 29, 2026
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Job Description

We are seeking a highly motivated and customer-focused Copilot and Agent Solution Engineer to drive the adoption of Microsoft AI-powered solutions, including Microsoft 365 Copilot, Copilot Studio, and Agent-based platforms. In this role, you will partner with Solution Specialists, customers, and cross-functional teams to design, demonstrate, and deliver innovative AI and agent solutions that enable organizations to transform productivity, business processes, and decision-making. You will play a key role in helping customers move from experimentation to scaled, production-ready AI adoption, leveraging Microsoft’s end-to-end AI ecosystem.

Job Responsibility

  • Partner with customers to understand business challenges and translate them into AI-powered solution architectures
  • Lead technical discussions, workshops, and proof-of-concepts (POCs) focused on Copilot and agent scenarios
  • Act as a trusted advisor to guide customers through their AI transformation journey
  • Design and build solutions using Microsoft 365 Copilot, Copilot Studio, Power Platform, and Azure AI services
  • Develop and demonstrate agent-based scenarios (e.g., workflow automation, data orchestration, multi-agent collaboration)
  • Create reusable solution assets, demos, and reference architectures
  • Collaborate with Solution Specialists to support opportunity qualification, technical validation, and deal closure
  • Deliver impactful demos and storytelling to articulate business value and ROI of Copilot & Agent solutions
  • Remove technical blockers and accelerate customer decision-making
  • Stay current with the latest advancements in AI, Copilot, and Agent technologies
  • Provide feedback to product teams and contribute to field insights and best practices
  • Drive internal enablement by sharing knowledge, assets, and learnings across teams

Requirements

  • Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.
  • Experience with one or more of the following: Microsoft 365 ecosystem (Exchange, Teams, SharePoint)
  • Power Platform (Power Apps, Power Automate, Copilot Studio)
  • Azure AI / OpenAI services
  • Familiarity with AI/ML concepts, prompt engineering, and agent-based architectures
  • Experience in solution development using APIs, automation workflows, or low-code/no-code platforms
  • Strong ability to map technical solutions to business outcomes
  • Experience in pre-sales engineering, technical consulting, or solution architecture
  • Excellent communication and presentation skills with the ability to influence both technical and executive stakeholders
  • Proven ability to work across cross-functional teams (sales, engineering, customer success)
  • Self-driven, adaptable, and comfortable working in a fast-evolving AI landscape
  • Passion for learning and applying new technologies to solve real-world business problems

Nice to have

  • 4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
  • 2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
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