Solution Design Specialist Job at Disperse (Sarajevo)

Customer Solution Design Specialist

As a Customer Solutions Design Specialist at BT, your primary role is to design ...

Location

United Kingdom , Birmingham

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Able to design and/or assure solution involving multiple BT products plus 3rd party products in unfamiliar technologies
Experience with Design & Implementation of Cisco WAN / LAN
Experience with CCNP R&S, Wireless and Firewalls
Experience with leading commercial discussions across the business and resolve commercial problems across all stages of the customer journey

Job Responsibility

Leading design projects, review all components and deliver the overall design
Possess expert knowledge of overall design
Contribute to technical discussions, guiding others and improving design principles
Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role

What we offer

10% on target annual bonus
BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
X4 Salary Life Assurance
Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
25 days annual leave (not including bank holidays), increasing with service
Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
24/7 private virtual GP appointments for UK colleagues
2 weeks paid carer’s leave
World-class training and development opportunities

Fulltime

Solution Architect Specialist

This is an exciting opportunity to join a global team at the forefront of techno...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

10+ years of experience in pre-sales, solution design, solution architecture, technical leadership or related fields
Proven track record of supporting large, complex sales opportunities and driving revenue growth
Experience collaborating with global cross functional pre-sales or solution architecture teams
History of successful collaboration with sales, delivery, service design and product organizations
Experience with proposal development, estimation, and scope definition
May hold relevant industry recognised accreditations
Strong background in solution strategy, designing and delivering complex, multi-domain solutions (e.g., networking, cloud, WAN, SDWAN, LAN, WiFi, security, contact centres, collaboration)
Broad technical knowledge of multiple technologies across Digital Infrastructure (Cloud, WAN, SDWAN, LAN) and Digital Workplace (Collaboration and Contact Centres), and emerging technologies including Artificial Intelligence (AI)
Ability to lead technical conversations with customers and keep current with technology trends and deployment methods
Understand the role of teams in pre-sales and deliveries and collaborate effectively

Job Responsibility

Drive improvements in solution quality, win rates, and operational KPIs
Ensure governance processes and risk management standards are upheld on high-value, complex deals
Promote a mindset of having a strong grip on all workstreams and striving for the best outcomes for customers and the business
Be visible, proactive, and lead by example with a strong opinion
Lead end-to-end solution design and architecture of complex, customized solutions involving multiple technology towers
Establish solution design frameworks that balance customer requirements, implementation feasibility, and profitability
Ensure solutions meet customer expectations on cost, time, and quality while driving profitability and growth for BT
Ensure technical viability and practical deliverability of proposed solutions
Ensure solutions meet business and operational requirements and fit into larger architectural strategy and infrastructures
Ensure business requirements are translated into deliverable solutions, which meet customers’ needs

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Highly affordable mobile packages for the family as well
New high-class offices both in Budapest and Debrecen

Fulltime

Lms and instructional design specialist

Responsible for the comprehensive management of the Learning Management System (...

Location

Mexico , Monterrey

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer systems engineering, Information Technology, Educational Technology, Education with a specialization in e-Learning, or related fields
English: 100% proficiency, fully bilingual Spanish and English (spoken and written, advanced level)
Strong instructional design skills
Proficiency in managing learning projects (in-person, virtual, and blended)
Experience administering LMS platforms (e.g., Moodle, SAP SuccessFactors, Cornerstone, etc.)
Ability to coordinate L&D initiatives at the regional and global level
Ability to work independently and manage multiple priorities

Job Responsibility

Administer, configure, and provide continuous support for the LMS
Ensure optimal user experience (navigation, accessibility, and basic technical support)
Oversee the upload, update, and maintenance of content in the LMS
Analyze and report usage metrics, progress, and training effectiveness
Stay current on technology trends and learning management tools
Design and implement learning paths, courses, and training programs on the platform
Apply instructional design principles to create engaging and effective learning experiences
Collaborate with stakeholders to identify training needs and translate them into digital solutions
Coordinate strategic training projects, ensuring timely and quality execution
Promote the sharing of best practices across areas and regions

What we offer

Competitive compensation package including annual bonus
Generous benefits package including major medical expenses and life insurance
Vacation days
Paid time off
Christmas bonus
Food vouchers and cafeteria service
Savings fund
Career developmental opportunities
A company culture that prioritizes internal development

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives
Strong influencing and negotiation skills within competitive sales cycles
Ability to balance technical depth with commercial positioning
Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year (this includes three Sabio days)
LinkedIn Learning

Architectural Project Designer - Interior Specialist

Location

United States

Salary:

Not provided

Architectural Design & Construction, Inc.

Expiration Date

Until further notice

Requirements

Learn to create realistic project schedule: estimate time frame for design development, structural design, construction documents
Manage client expectations: schedule, budget, and project scope
Establish due dates for all finish selections for client
Educate client concerning the process and importance of obtaining selections on schedule
Obtain selections on schedule and before construction starts
Record all selections
Obtain client approval in writing before construction starts
Provide client with regular project status reports throughout the design phase
Coordinate with consultants to meet project requirements
Meet project schedule and budget for design services to maintain profitability

Job Responsibility

Reports to the Principal/Construction Project Manager
Properly communicate information regarding selections to the Principal/Construction Project Manager, Project Architect, Project Manager, and client as appropriate and in a timely manner
Prior to all client meetings, share all information that will be presented to a client in the meeting with the Project Team members
Promote, discuss and offer ADC’s Interior Design services when clients have not selected an Interior Designer for their project
Maintain and enhance client relationship with ADC
Walk client through the selections process
Ensure that they understand the phases of construction
Notify suppliers when ADC clients will visit them, if possible
Provide Construction Manager with selections prior to client sign-off on Final Budget Estimate
Assist the Construction Manager putting the selections out to bid with trade contractors and suppliers

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Significant experience in Presales, Solutions Consulting, or Technical Architecture
Proven track record in delivering AI-enabled CX transformation projects
Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline. (preferred)
Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning

AI Conversation Design Specialist

This role is focused on creating a Conversational AI-driven self-service experie...

Location

Munich; Berlin; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

4–6 years of experience delivering AI Agents or chatbots (voice, chat, email, and messaging) preferably in SaaS, technology, or customer experience
German fluency highly preferred
Hands-on experience with chatbots / AI copilots such as Intercom Fin, Decagon, MavenAGI, Ada, Forethought or equivalent
Familiarity with APIs, comfortable occasionally writing snippets of code to bring in data from other systems into Intercom Fin
Strong understanding of AI/ML concepts, natural language processing, and customer support technologies (e.g., chatbots, virtual assistants)
Experience working with data analytics tools and interpreting model performance metrics
Demonstrated ability to translate business needs and customer pain points into technical requirements for AI solutions
Experience collaborating with Product, Engineering, Data, Systems, Customer Support, and Professional Services teams
Knowledge of customer experience metrics (CSAT, NPS, etc.) and best practices in B2B SaaS
Strong project management skills, including Agile or similar methodologies

Job Responsibility

Self-Service and Productivity Outcomes: Drive contact volume reduction and self-service by implementing solutions for top contact drivers, as well as driving Support Agent productivity and handling time through improvements to co-pilots
AI Conversation Automation: Develop AI automated workflows / agent operating procedures, run batch tests, configure personalized answers, and reverse engineer unresolved conversations
Conversation Design: Architect natural, useful interactions between customers and AI chatbots. Design the flow and logic of conversations for the chatbots, partnering with subject-matter experts. You tune and design bot conversations —flows, intents/tagging, prompts/responses, fallback logic— to cut hallucinations, misroutes, and unnecessary handoffs
AI Service Journey Design: Define and govern AI↔human and AI↔AI handoffs (confidence thresholds, triggers, routing rules), ensuring brand voice, privacy, and responsible-AI standards, building a deep knowledge of our customer journeys and user stories to anticipate and design for different scenarios
Data Integration: bring data from 3rd party systems and our own product into Intercom Fin to improve AI conversation effectiveness
Performance Monitoring and Improvement: Track key metrics (e.g., self-serve resolutions, monthly active users, deflection rates, resolution time, customer experience score, NPS) to evaluate AI impact, identify gaps, and implement improvements
AI Solution Delivery: Lead the implementation of AI-powered tools (e.g., chatbots, copilots, virtual assistants) that address common customer pain points and streamline support and professional services processes, and partner with Engineering and Systems on integrations and fixes
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Experience, Data and Systems teams to ensure AI solutions are aligned with customer needs and business objectives, and that we integrate seamlessly with the Personio Assistant and internal support tooling
Continuous Quality Improvement: Oversee the ongoing quality fine-tuning of AI tools using real customer data and feedback to improve routing, accuracy, relevance, and customer satisfaction. You approach with a product mindset, anticipating edge cases and interaction effects, and regression test as new changes are introduced. You monitor bot/service health, triage incidents and misroutes, and coordinate rapid fixes and postmortems as needed
Change Management: Champion the adoption of AI tools within customer-facing teams, supporting the development of training materials and enablement sessions dedicated to developing AI proficiency within CX

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Agentforce Specialist - AI Solutions

We are looking for an Agentforce Specialist to join our team and contribute to t...

Location

Italy , Assago

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Minimum of 6 months hands-on experience with Agentforce
solid background as a Salesforce Developer is essential, with practical experience in Apex, LWC, and Salesforce Flow
technical skills required: Agentic AI Gen, Salesforce CRM, Salesforce Service Cloud, Salesforce Agentforce, Salesforce Data Cloud, Apex, LWC (Lightning Web Components), Salesforce Flow
degree in a STEM field
good command of the English language
strong communication and collaboration skills
problem-solving mindset, sense of responsibility, autonomy, and a team-oriented approach

Job Responsibility

Designing, developing, and deploying Agentforce-based solutions
creating agents, flows, topics, and actions
using the Agent Builder to manage and deliver Agentic AI solutions
creating and managing prompts in Prompt Builder aligned with Agentic AI and Einstein Generative AI best practices
leveraging SKU Agentforce for Service to support Customer Care and ticket management
developing and integrating agents into external websites
working with structured and unstructured data in Salesforce Data Cloud
leading the technical aspects of AI projects and mentoring junior team members
collaborating with developers and business analysts to understand AI requirements

What we offer

Opportunity to work in a dynamic environment
work on national and international projects
continuously expand knowledge and develop skills
smart-working agreement according to company policy
availability to travel nationally and internationally required

Fulltime

Solution Design Specialist

Disperse

Location:
Bosnia and Herzegovina , Sarajevo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 08, 2025

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Solution Design Specialist

Disperse

Location:Bosnia and Herzegovina , Sarajevo

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 08, 2025

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Job Posted:
December 08, 2025