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Our client is seeking passionate, driven individuals to join their dynamic and growing team. They are a global leader in supply chain and distribution, supporting thousands of quick service restaurant locations across the U.S. and internationally. Known for delivering extraordinary value, operational excellence, and reliable service, this organization is at the forefront of the industry and this is an exciting opportunity to be part of that continued success. Our client is currently seeking an experienced, detail-oriented, and analytical MAWM Solution Design Lead to support the design, optimization, and enhancement of the Manhattan Active Warehouse Management (MAWM) platform. This role will be instrumental in improving warehouse efficiency, productivity, and inventory accuracy through thoughtful solution design and cross-functional collaboration. The ideal candidate is motivated, hands-on, eager to learn, and capable of managing priorities independently while delivering top-quality results.
Job Responsibility:
Master warehouse operational processes including inbound, inventory control, outbound, and final mile delivery
Develop deep understanding of upstream and downstream business processes surrounding warehouse management
Become fluent in the broader IT landscape, including core systems, interfaces, and supporting tools
Review business requirements, understand rationale, and align solutions to business goals
Collaborate cross-functionally to ensure requirements are complete and gaps are addressed
Design and present multiple solution options using industry best practices
Maximize standard MAWM functionality and recommend custom extensions when necessary
Configure MAWM solutions and conduct thorough testing and validation
Ensure knowledge transfer and enablement as new solutions are deployed
Develop and maintain documentation including specifications, configuration, process flows, and training materials
Continuously analyze warehouse workflows to identify improvement opportunities
Monitor system metrics and performance to drive enhancements
Stay current with industry trends, technologies, and warehouse management best practices
Support IT helpdesk tickets related to warehouse management as project priorities allow
Requirements:
Bachelor’s degree in a related field (Information Systems, Supply Chain, Operations Management, etc.)
Strong, proven experience with the Manhattan Active Warehouse Management (MAWM) platform across all warehouse functions
Minimum of 3+ years designing and configuring MAWM solutions (inbound, inventory control, outbound)
High proficiency in MAWM strategies, criteria, and rule configuration
Comfortable navigating MAWM documentation for troubleshooting and research
Strong understanding of MAWM ProActive functionality and capabilities
Expertise leveraging standard MAWM APIs
Superuser-level experience with Postman and API testing
Deep knowledge of warehouse industry best practices across operational processes
Strong interpersonal skills with the ability to build relationships and collaborate cross-functionally
Excellent communication skills and ability to explain complex systems clearly
Analytical mindset with strong problem-solving abilities and attention to data integrity
Strong time management and ability to balance competing priorities
Agile, adaptable, and able to shift focus quickly based on business needs