Solution Design Authority - Security Job at Vodafone (London / Newbury)

Job Description

The role as a Security Design Authority is to provide bespoke, detailed customer designs and technical ownership to the businesses high profile accounts through the utilisation of specialist technical expertise. To add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions as well as technical leadership and implementation support.

Job Responsibility

You will create detailed security designs for business customers, turning high level plans into practical solutions that meet the customer’s needs and work with their network setup.
You will plan and deliver firewall and network access solutions that meet customer needs, including moving existing systems and testing them to make sure everything works properly.
You will carry out hands-on work to prepare, set up, and install new network equipment when needed and attend site visits and installations where necessary.
You will act as the technical expert during delivery after a sale, leading customer design sessions to understand their needs and ensure the best solution is designed and integrated to maximise the value of Vodafone products for their business.
You will be accountable for handing the customer accepted solution into in life services (e.g., onboarding team, service desk and support teams)
You will provide pre and post sales consultancy to drive the generation of new business and provide 4th line support to the customer services organisation.
You will support the development and evolution of Vodafone products, continuously seeking to improve the customer experience through the product lifecycle.
You will work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives

Requirements

You will have experience of dealing face to face with customers in a high-level technical role (i.e., Consultant, Designer, Senior Engineer), including delivering presentations
You will be confident & professional at dealing with difficult customer discussions and presenting to technical/customer audiences and senior management to influence a successful outcome.
You will be able to resolve complex problems in an ingenious manner. Accepting responsibility for the consequences of decisions and developing decision criteria based on factors that affect Vodafone and its customers.
You will have a sound understanding of Design best practice, business processes and frameworks (ITIL and eTOM) used to deliver complex customer solutions.
You will have a recognised professional level security certification from a leading technology provider (such as Cisco, Fortinet, Palo Alto, or Check Point).
You will have In-depth knowledge and practical experience of LAN, WLAN, Perimeter Security & NAC.
You will have experience in design & deployment of Enterprise level LAN infrastructure, including L2 & L3 technologies, as well as network access control.
You will have In depth knowledge of network management, network availability and capacity planning.

What we offer

excellent basic salary plus bonus and Vodafone benefits
up to 28 days off plus bank holidays
paid time for charity work
discounts
vouchers
pension plan
learning tools
parental leave policies

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Solution Design Authority - Security

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