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360Learning Logo 360Learning · IT - Software Development

Solution Deployment Manager

Germany, Berlin · Job Posted February 13, 2026
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Job Description

Our Implementation team plays a key role in onboarding seamlessly new customers: they are working cross departments (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into the set-up and configuration of the 360Learning platform.

Job Responsibility

  • Manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support
  • Drive project management
  • Define 360Learning platform architecture for our clients
  • Facilitate integrations (flat files, API’s) and 3rd party apps
  • Guide and provide assistance in order to ensure the successful deployment of their platform
  • Follow your customers' portfolio along their contract to increase product adoption
  • Deliver Solutions complementary to the Product like platform audits

Requirements

  • Minimum 4 years professional consulting experience, preferably in a customer facing role (Technical consultant, Technical Account Manager, Technical Project Manager, Implementation Project manager or Pre-sales Consultant)
  • Previous deployment experience of SaaS products, ideally HR related
  • Project management skills
  • Understanding and experience working with APIs, SSO configuration & troubleshooting
  • Solution-oriented, client-first mindset in everything you do
  • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
  • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
  • Native German proficiency, very good English proficiency (level B2)
  • Enthusiasm for our culture

What we offer

  • Work From Home perks
  • Medical insurance
  • 1 month parental leave for the second parent
  • Flexible hours
  • Total work from home possible anywhere in Germany
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
  • Corporate Social Responsibility
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