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Solution Deployment Manager

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360Learning

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Location:
Spain

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As our Solution Deployment Manager, you are part of our Implementation team, which plays a key role in onboarding seamlessly new customers: they are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform.

Job Responsibility:

  • Manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support
  • Drive project management
  • Define 360Learning platform architecture for our clients
  • Facilitate integrations (flat files, API’s) and 3rd party apps
  • Guide and provide assistance to ensure the successful deployment of their platform
  • Follow customers' portfolio along their contract to increase product adoption
  • Deliver Solutions complementary to the Product like platform audits
  • Host functional and technical workshops with clients
  • Implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
  • Pitch the value of the 360Learning platform
  • Develop repeatable and scalable processes to improve project quality and delivery
  • Support Strategic customers all along their contract from an expertise standpoint
  • Deliver Professional Services to our existing customers base
  • Onboard another Solution Deployment Manager
  • Contribute to our knowledge base to share best practices and lessons learned
  • Work with our partner ecosystem to strengthen the services proposed to our clients
  • Deliver platform audits to clients

Requirements:

  • Minimum 3 years experience in a similar, preferably customer facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant)
  • Previous deployment experience of SaaS products, ideally HR related
  • Project management skills
  • Understanding and experience working with APIs, SSO configuration & troubleshooting
  • Solution-oriented, client-first mindset
  • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
  • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
  • Fluent French (native level) and very good English proficiency (level B2)
  • Enthusiasm for our culture
What we offer:
  • Work From Home allowance
  • Social security
  • Health insurance
  • Unemployment insurance
  • Common contingency
  • Salary guarantee fund
  • Flexible hours
  • Total work from home possible anywhere in Spain
  • Diversity, Equity, and Inclusion ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity)

Additional Information:

Job Posted:
December 01, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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