Solution Deployment Manager Jobs

Docebo

Location:
Germany, Munich

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A Solution Deployment Manager leverages skills in Project Management and Business Analysis, to ensure that customers are quickly and successfully onboarded to the Docebo platform. This role sits on the Professional Services team and is responsible for managing the Onboarding Phase for multiple customers. You will work closely with Help Desk Specialists and Customer Account Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo. Docebo is a high-energy work environment, so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking.

Job Responsibility:

Deal with customers from different countries, managing multiple projects concurrently
Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding
Develop/monitor overall implementation schedule (including all functional, customiSation and integration/technical projects) to meet client objectives
Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments
Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
Prevent, identify, quantify, and communicate risks internally and externally
Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

Requirements:

Fluent in German both written and spoken
Fluency in English both written and spoken
Great understanding of consulting processes and software implementation
Experience in an IT Project Manager role or in IT service implementation and delivery
Experience working with clients in the ‘Large Accounts/ Enterprise’ space
A natural inclination to resolve customer problems and help them be highly successful
Ability to travel as required

Nice to have:

Experience in HR/ E-Learning / Learning Management industry is preferred

What we offer:

Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
Employee Share Purchase Plan
Career progression/internal mobility opportunities
Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
WeWork partnership and “Work from Anywhere” program

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Solution Deployment Manager