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You will be a highly confident and motivated individual with prior experience in the hospitality industry, ideally using Fourth Solutions. This individual will work with our Sales, Project Management and Customer Success teams in every stage of the customer life cycle to provide Solution and Industry based knowledge and expertise. You will work closely with Fourth’s prospects and customers understanding their business and configuring our Solutions to meet their requirements to enable the delivery of a solution that works well for each customer creating value and maximising growth opportunities.
Job Responsibility:
Ensuring all emerging or enterprise qualified sales opportunities are supported through the sales cycle, maximizing chances of sales success and delivering maximum deal size every time
Delivery of the required Fourth solution as part of the implementation process configuring Fourth Solutions to meet Customer requirements
Maximising user adoption and return on investment for Fourth’s customers
expanding user adoption of Fourth Solutions through projects and portal reviews
Creation of solution training content for the Fourth Academy and Fourth’s Knowledge hub as well as design and delivery of materials for face-to-face training sessions (where applicable)
Requirements:
Experience consulting with Customers and solving problems through creative technical solutions
Ability to quickly understand Customer requirements and design suitable processes, using relevant experience and best practice knowledge
Presentation, solution demonstration, training and meeting facilitation skills
Ability to work independently and deliver to timelines
Emotional intelligence and ability to communicate at all levels
Focused, with a high attention to detail
Driven to deliver to standards of excellence
You are analytical, logical, organized, and creative
You must be comfortable working in a team environment yet confident enough to achieve your results in an independent manner
Friendly, polite, professional and flexible
Nice to have:
Prior experience in the hospitality industry, ideally using Fourth Solutions
What we offer:
25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays
Flexible working hours and hybrid working environments
Wellness activities
Gym subscription discounts
Laptop and equipment
Healthcare expense claim tools
Certifications
Annual meet ups
Enhanced parenting scheme
Cycle to work scheme and season ticket loan provided