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Join our EMEA team as a B2C Solution Consultant and become the Mirakl expert and trusted advisor pivotal to the successful integration of our platform within our clients' e-commerce ecosystems. From the moment a deal closes, you will be instrumental in ensuring rapid and successful platform launches, providing expert advice on architecture and features.
Job Responsibility:
Support the effective and successful launch of Mirakl platforms at our customers
Guide customers in understanding our product and making architectural and functional choices via presentations and workshops
Support customers through integration and developments up to go-live
Identify key strategic developments after first marketplace go-live
Support customers in implementing initiatives
Identify design or implementation issues/risks and present alternatives
Serve as technical liaison between customers and Product teams
Manage multiple projects (6 to 8) simultaneously
Contribute to team development with reusable assets and success stories
Continuously train on new feature releases and follow Product roadmap
Requirements:
Master’s degree or higher in Engineering, Web Development, or Business
At least 2 to 4 years of experience in Consulting, E-commerce, or Project Management
Comprehensive understanding of the eCommerce ecosystem
Previous customer-facing experience engaging with diverse stakeholders
Experience in leading discovery sessions to design blueprints, functional scopes, or business requirement documents
Seasoned problem solver with track record of leading design sessions and crafting technical solutions for SaaS platforms
Familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs)
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