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Benchling Logo Benchling · Sales

Solution Consultant - R&D

Germany, Berlin · Job Posted February 21, 2026
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Job Description

Benchling Solution Consultants (SC) are the primary solution leads with Benchling’s largest customers and prospects. Their solutions are deployed into complex enterprise IT environments, interfacing with other vendor solutions, lab instruments, and legacy applications. This is a highly visible role that partners with both external and internal teams to develop the optimal solutions that drive the most value for our customers. The SC is a pre-sales role, and as such works closely with Benchling sales leadership, account executives, professional services, and product leaders to ensure the best solutions are presented. SCs work with senior scientific and IT leaders from prospects and customers, to establish credibility and confidence from the first meeting, and to create solutions based on cutting-edge technologies.

Job Responsibility

  • Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection
  • Manage organized discoveries to uncover customer needs and requirements
  • Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions
  • Present and demonstrate the solution in a persuasive way
  • Manage customer questions and objections and resolve concerns
  • Engage with product management to provide insight into prospect and customer needs and industry trends
  • Provide leadership by creating reusable solutions, content, and trainings for key areas
  • Mentor and partner with other SCs to build their success

Requirements

  • Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Chemistry or similar Life Science field
  • Minimum of 4 years of work experience, ideally customer facing
  • Experience with scientific/informatics software such as LIMS, ELN, or others preferred
  • Experience in demonstrating scientific software in a pre-sales setting highly desired
  • Experience in a lab or research setting, ideally in antibody discovery or engineering a plus
  • Demonstrated capacity to effectively model scientific data, and craft solutions, based on product knowledge and industry best practices
  • Prior experience in demonstrating and supporting research instruments, reagents or software desired
  • Understand research technology generally adopted by biopharma companies
  • Have an agile and adaptable mentality, and can quickly implement new customer engagement processes
  • Ability to establish as a trusted advisor for scientists, and successfully pitch to scientific buyers
  • Must be fluent in German and English
  • Willingness to travel to customer sites 25-30%

Nice to have

  • Experience in a lab or research setting, ideally in antibody discovery or engineering
  • Experience in demonstrating scientific software in a pre-sales setting

What we offer

  • Competitive salary and equity
  • Fertility healthcare and family-forming benefits
  • Four months of fully paid parental leave
  • Home office stipend
  • Mental health benefits + wellness stipend
  • Learning and development reimbursement
  • 25 days vacation days + public holidays
  • Company-wide Summer & Winter holiday shutdown
  • Sabbaticals for 5-year and 10-year anniversaries
  • Remote perks including travel to hubs
  • In-office perks (Zurich Only - In Office)
  • Commuter benefits (Zurich Only - In Office)
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  • Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Chemistry or similar Life Science field
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  • Mental health benefits + wellness stipend
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