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Microsoft Corporation Logo Microsoft Corporation · Sales

Solution Area Specialist - AI Business Process

United States, Multiple Locations 87000.00 - 148700.00 USD / Year · Job Posted March 21, 2026
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Job Description

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. As a Solution Area Specialist - AI Business Process, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams.

Job Responsibility

  • Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection
  • Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned AI Business Process solutions expert to accelerate Dynamics 365, Power Platform, and AI
  • Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
  • Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers
  • Orchestrate business value and technical solution demos to align with the customers’ desired business outcomes and solution requirements
  • Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes
  • Actively and regularly engage in sales community calls/channels and share learnings and best practices

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years experience in technology-related sales or account management OR equivalent experience
  • Authorization to work in the United States that does not now or in the future require employer sponsorship

Nice to have

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR a Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience
  • 2+ years of experience selling AI Business Process applications to enterprise customers
  • 2+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams
  • 4+ years solution or services sales experience
  • Experience with selling CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and an understanding of how they translate into business impact and value
  • Broad understanding of commercial cloud offerings, ideally including Microsoft’s cloud platform, as well as competitors and related ecosystems
  • Industry expertise in any of the following: Financial Services, Healthcare, Retail, Manufacturing & Mobility, High-Tech, Automotive, Oil/Gas/Energy, Professional Services, Telco/Media/Gaming, and/or SLED
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