Solution Architecture Manager Job at Microsoft Corporation (Beijing)

Cloud Solution Architecture Manager

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

Canada , Greater Toronto

Salary:

165000.00 - 313300.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Job Responsibility

Lead and inspire a team of senior Cloud Solution Architects (CSAs) focused on Data, AI, App Innovation, and Infrastructure, fostering a culture of inclusion, growth mindset, and technical excellence
Coach your team to deliver secure, scalable, and AI-ready solutions that drive measurable business value across customer engagements
Oversee end-to-end technical delivery, ensuring delivery excellence, resolving blockers, and enabling production-scale readiness for mission-critical workloads
Align team efforts with Microsoft's Cloud and AI strategy by tracking performance metrics, accelerating growth and ensuring customer success plans are complete and accurate
Guide your team's development and reuse of repeatable intellectual property (IP) to accelerate solution deployment and scale impact across engagements
Champion customer success by building trusted relationships, representing the voice of the customer, and influencing product improvements through strategic feedback to engineering
Promote your personal growth and team's continuous learning and technical depth through certifications, skilling plans, and active participation in technical communities
Drive innovation and operational excellence by enabling next best actions, generating incremental pipeline, and aligning with Customer Success priorities

Fulltime

Cloud Solution Architecture Manager

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

India , Pune

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Fluent in English
6+ years experience working in a customer-facing role
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
5+ years people management experience, including managing consultant practice managers, technical sales managers and/or technical architect managers

Job Responsibility

Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Copilot and Agents, and ensuring every customer interaction delivers value and drives usage
Strategic Leadership: Lead your team to deliver an end-to-end Copilot journey across Chat, M365 Copilot, Copilot Studio, and Power Platform, ensuring alignment with AI Business Solutions' goals
Team Development: Emphasize skilling and training through programs like Tech Boost, Tech Excel, and Tech Connect. Foster a culture of continuous learning and development within your team to ensure they are equipped with the necessary skills to succeed
Operational Excellence: Focus on operational excellence by aligning technical paths to metrics, ensuring accurate milestone creation based on users and monthly active users, and implementing rigorous execution to drive usage excellence across the portfolio
Performance Measurement: Measure success through key metrics such as MAU or Consumed Revenue, Revenue Impact, and Enhanced Solutions Revenue. Ensure that your team is aligned with these metrics and continuously track progress to maximize impact on revenue
Unified Model Implementation: Use all available engagement opportunities to drive Unified EDE/DE involvement and ensure customers experience a smooth transition throughout their journey
Account Targeting: Focus on high-growth accounts with targeted efforts and Unified Enhance Solutions. Prioritize impactful accounts aligned with business goals

Fulltime

Cloud Solution Architecture Manager

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate ab...

Location

Singapore , Singapore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
Demonstrable experience of working with or managing Outsourced Partners
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Ability to communicate effectively (written and verbal) in Korean for specific work-related interactions or documentation, where required

Job Responsibility

Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others
Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success
Care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members
Coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success
Lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization
Engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth
Analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business
Create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice
Manage your team’s performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making
Lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes

Fulltime

Manager of Solution Architecture & Programme Management

At Quinyx, we don’t just build software; we transform the everyday lives of the ...

Location

Sweden , Stockholm

Salary:

Not provided

Quinyx

Expiration Date

Until further notice

Requirements

Extensive experience in implementation, consulting, programme delivery, or solution architecture within a tech or SaaS environment
Proven experience from leading and growing senior customer-facing technical professionals, such as Solution Architects, consultants, or Programme Managers
Experience working in a high-growth SaaS or scale-up environment
Strong track record delivering complex enterprise implementations or architecture engagements
Demonstrated ability to lead and develop high-performing teams and drive cross-functional collaboration
Understanding of modern SaaS architectures, integrations, and APIs
Familiarity with AI concepts and data-driven solutions, with interest in applying emerging technologies to improve delivery efficiency
Strong stakeholder management and communication skills, with the ability to influence across teams and leadership levels
A proactive mindset and the ability to thrive in a fast-paced, evolving environment

Job Responsibility

Team Leadership: Empower and elevate the team
Shape a collaborative, high-energy culture
Drive performance by translating company OKRs into actionable priorities
Programme & Delivery Excellence: Set the gold standard for delivery success
Act as Executive sponsor for major Solution Design workstreams
Provide data-driven leadership on team performance and project health
Solution Design, Transformation & Value Realisation: Own and refine Solution Design frameworks
Build frameworks to track and communicate customer ROI
Act as a strategic advisor for customers on organisational change
Process, Methodology & Innovation: Iterate on delivery methodologies

What we offer

Flexible work hours and a hybrid setup with at least 2 days from the office
Enhanced vacation allowance
Gym membership contribution
Health insurance
Pension plan
On-market pay
A truly international team
A flexible and hybrid-friendly work culture
Opportunities to grow, take ownership, and make a real impact
An open, inclusive, and fun environment

Fulltime

Cloud Solution Architect Manager (CSA Manager) - Data & AI

The International Customer Success Organization (iCSU) mission is to incubate, d...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect manager
proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as build and grow healthy teams that incorporates a mix of expertise across key workloads through talent management, diversity and inclusion and career development while inspiring and fostering a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams using the Demonstrated Capability Framework
You will coach team to represent the customer/partner to internal teams (e.g., Engineering) to shape products and services, and supports the team in providing insights across the territory and drive the team to leverage feedback to develop strategic and actionable insights and influence product roadmaps by presenting business cases to program managers
You will drive adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance and lead your team to utilize “Well-Architected” framework, for consistent delivery of performance, security, scalability, maintainability, and reliability
You will support the team on removal of blockers and proactively identify and propose resolutions through regular technical reviews to accelerate solution implementations. Identifies patterns in blockers across business areas or territory
You will manage the business (e.g., scorecards, forecasting) by delivering against team targets, achieving business metrics, and ensuring the team delivers on Microsoft's Customer Commitments. Leverage Microsoft and industry insights to position engagement offerings and to fuel new cloud growth with top customers and industry opportunities
You will foster a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings. Leverage market and engagement insights to assist leadership in defining area vision, prioritizing teams' skilling and engagements
You will model how to engage constructively and transparently with the technical and/or business community locally and globally as you participate in management communities and foster a culture of fast and effective learning at all levels and accelerate innovation by coaching teams on delivering best practices IP and providing feedback or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen

Fulltime

Cloud Solution Architecture - D365 CE

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

United Kingdom , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Enterprise Focus: Demonstrated experience in Dynamics/D365 administration and support within large-scale environments
Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues
Problem-Solving & Collaboration: Excellent analytical and collaboration skills
Communication: Strong ability to engage with key stakeholders and cross-functional teams
Certifications: Advanced Microsoft certifications preferred
Consulting Experience: Previous customer-facing roles are highly desirable
Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools

Job Responsibility

Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft AIBS Process Business Process expertise to Identify opportunities to improve customer solutions and position services to help customers to achieve their objectives
Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable Intellectual Property (IP)
Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness
Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement
Develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft's Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency and organizational/operational excellence in alignment with the Customer Success Account Manager or other Account Team members
Resolution of Customer Blockers: Identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management & business value subject matter expertise
Leverage knowledge of the products, services, and value propositions of AIBS BP in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs
Develop and maintain Dynamics On Premises and D365 solutions with a focus on architecture
Provide technical training and guide customers through architectural decisions for Dynamics / D365
Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC)

Fulltime

Technical Solution Manager – Procure to Pay (P2P)

The P2P organization is undergoing a critical digital transformation to enhance ...

Location

United States , Dallas

Salary:

126000.00 - 140000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience in technical solution design, process automation, or enterprise architecture, specifically in a Finance or Procure-to-Pay domain
Deep technical understanding and proven experience implementing solutions using citizen developer/low-code/no-code platforms, such as Microsoft Power Platform (Power Apps, Power Automate) and/or Google's AppSheet, Apps Script, etc.
Demonstrated technical savviness and +5 years of experience with edge technologies, particularly the practical application of Generative AI (GenAI) or Machine Learning (ML) for process transformation
Strong background in technical governance and implementing control frameworks to manage risk for user-developed applications
Excellent communication skills, capable of translating technical architecture and risks into clear narratives for both technical and non-technical stakeholders

Job Responsibility

Lead Digital Transformation: Define the technical roadmap and architecture for P2P digital transformation initiatives, focusing on leveraging low-code/no-code platforms and GenAI for substantial process automation
Citizen Developer Platform Ownership: Drive the strategy, adoption, and governance of the citizen developer tech stack (e.g., Microsoft Power Apps, Power Automate, Google AppSheet, and Google Apps Script) to create scalable solutions and integrations
GenAI Implementation: Identify, prioritize, and deploy high-impact use cases for Generative AI, including leveraging tools like Google Vertex AI Agent Builder, to accelerate workflow automation and decision-making within P2P
Automation and Optimization: Partner with P2P Global Process Owners to analyze end-to-end P2P workflows to uncover inefficiencies and translate complex business problems into structured technical solutions for automation
Technical Governance: own the technical governance for all citizen-developed solutions (often referred to as 'shadow IT solutions') to ensure they meet strict requirements for security, reliability, and compliance
Cross-Functional Partnership: Collaborate closely with Global Process Owners (GPOs), IT, Finance AI-COE, and other FinOps teams to ensure technical solutions are aligned with process standards, business needs, and enterprise-wide governance
Technical Coaching: Champion technical literacy and mentor stakeholders within the P2P GPO team on best practices for solution design and technical governance

What we offer

Bonus program
Equity award
401(k) plan

Fulltime

Cloud Solution Architecture - Infrastructure

The Infrastructure Cloud Solution Architect (CSA) serves as a trusted technical ...

Location

Singapore , Singapore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field, AND 7+ years of relevant experience supporting mission-critical production environments
OR equivalent practical experience
Experience supporting mission-critical production environments
Experience leading or coordinating Sev A / P1 incidents
Experience providing recommendations to enterprise customers
Experience improving reliability, resiliency, performance, security, or operational maturity
Experience working across multiple time zones and globally distributed teams
Experience coordinating multiple technical teams to resolve customer issues
Experience with telemetry, monitoring, logging, and root-cause analysis
Experience with DR, HA, BCP, and recovery planning

Job Responsibility

Trusted Advisor & Customer Advocacy
Act as a trusted technical advisor, helping customers improve the reliability, resiliency, security, performance, and operational maturity of mission-critical workloads running on Azure
Advise customers and stakeholders on architecture, operations, and best practices aligned with the Azure Well-Architected Framework
Actively listen to and understand customer priorities, advocate on their behalf within Microsoft, and drive outcomes measured through customer satisfaction, operational excellence, and business impact
Build strong technical relationships with customers and Microsoft stakeholders, establishing credibility through deep technical expertise and trusted guidance
Communicate complex technical concepts and recommendations in clear, actionable terms to both technical and executive audiences
Incident Leadership & Operational Excellence
Lead complex troubleshooting efforts across infrastructure, platform, and application layers, including critical and high-severity incidents
Operate effectively in high-stakes, customer-impacting incidents, combining platform expertise and customer business context to accelerate mitigation, recovery, and restoration of service
Facilitate Root Cause Analysis (RCA) activities for critical incidents, helping customers identify corrective and preventative actions that reduce future risk

Fulltime

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Solution Architecture Manager

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