Solution Architect Job at Blue Yonder (Tokyo)

Job Description

This role will be responsible for defining customer requirements, and designing, configuring and testing of BLUE YONDER products, and supporting customers' activities toward cutover in Japan.

Job Responsibility

Lead the overall solution and implementation in functional perspective by understanding how the solutions can be configured and delivered to better facilitate customer business processes, ensuring ability to design, execute and deliver
Understand and provide recommendations on overall supply chain execution solution architecture, requirements, end-to-end workflows and integrations with counter systems such as ERP
Leads business diagnostics, process analysis and/or design workshops to clarify as-is and to-be solution state and ultimately writes a solution design document to support business requirements
Create functional specifications (detailed design documents) to describe how solution is configured at data, database, and application levels, which are confirmed by BY's technical counterpart
Configure and test designed solution
Create system integration test plan and scripts to confirm if the solution is developed and configured as designed
In UAT, support customer to prepare UAT plan and scenario for end-to-end business operation testing in BLUE YONDER solution perspective
If design changes are required, raise CR and communicate details with customers and internal project team members
When solution bugs are identified or enhancements are required, communicates with Support and Product Development team to address them
Ensures knowledge transfer is conducted with key customer project team and BY Support and Cloud Operations teams
Support stabilization of customer's business operation
Provide advice to customers regarding industry best practices and process methodology
Communicate project risks and escalate issues, which surface and cannot be quickly resolved, that may have a negative impact on the project schedule, scope or budget
Assists Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project

Requirements

Experience of working in Supply Chain business
5+ years of specific experience for any of Logistics, TMS, and WMS for customers
Good understanding of E2E execution workflows, architecture, integration, and project lifecycle with ability to define implementation plan, identify cross functional dependencies
Project implementation experiences in Supply Chain domain (preferred)
Experience of relevant solutions consulting and implementation with other leading supply chain solutions such as SAP
Ability to drive discussions on both functional processes and technical concepts in a language that can be understood across a diverse audience and multiple levels within customer's/BY organization
Preferably have experience of WMS workflow integration with WCS, warehouse automation and robotics technology /partners
Ability to develop and maintain productive relationships with customers and partners
Strong verbal, written and interpersonal skills required in Japanese
Verbal and writing English skills needed mainly for internal communication with BY members outside Japan
Highly developed analytical and problem-solving skills
Ability to work independently effectively and proactively

Nice to have

Project implementation experiences in Supply Chain domain
Experience of relevant solutions consulting and implementation with other leading supply chain solutions such as SAP
Preferably have experience of WMS workflow integration with WCS, warehouse automation and robotics technology /partners

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