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We are seeking a hands-on Solution Architect to drive the end-to-end solution and process design for a major enterprise transformation initiative. Operating within our core Architecture practice, this pivotal role focuses on bridging the gap between two of our largest technology overhauls: a comprehensive Point-of-Sale (POS)/retail back-office replacement and a core Enterprise Resource Planning (ERP) modernisation. During the critical Common Design phase, you will define how cross-functional business processes, such as order-to-cash, pricing, promotions, inventory management, and financial postings, seamlessly operate across a modernised systems landscape. Working under the technical guidance of the Lead Program Architect, you will collaborate closely with systems integrators, business process owners, and dedicated program teams to translate architectural contracts into actionable, high-quality solution designs.
Job Responsibility
Develop comprehensive current-state and future-state solution architectures for business processes intersecting the POS and ERP ecosystems
Create detailed, end-to-end designs for cross-functional processes, mapping exact paths across applications, interfaces, and data layers
Translate defined domain boundaries into workable specifications
Actively identify 'orphan scope' (process gaps falling between system boundaries) and escalate them for resolution
Formulate technical solution options and clear trade-off analyses to support decision-making by the Design Authority
Produce unambiguous design specifications, assumptions, and architectural decisions that delivery teams can execute without friction
Partner with business process owners and delivery teams to validate that technical designs accurately reflect business intent and operational requirements
Act as the primary architecture counterpart to external Systems Integrators (SIs), reviewing partner designs to ensure alignment with core architectural principles
Contribute deep technical analysis to key design decisions, proactively managing dependencies and escalating risks to program leadership
Apply modern ERP and retail architecture patterns to a complex, multi-brand, large-scale retail footprint
Embed data privacy, cybersecurity, and regulatory compliance directly into all solution designs, ensuring strict adherence to healthcare, pharmacy, and regional privacy frameworks
Utilise structured architecture frameworks, utilizing Architecture Decision Records (ADRs) and formal trade-off methodologies
Champion the reuse of established solution and process patterns across parallel workstreams, while mentoring and supporting junior team members
Requirements
Approximately 6+ years of dedicated experience in solution architecture and technical design roles
Strong background in business process mapping and designing workflows that cut across disparate applications or parallel programs
Proven ability to deliver high-quality solution options, architecture definition documents, and clear technical roadmaps for engineering teams
Solid familiarity with enterprise retail operations and core ERP frameworks
Exceptional stakeholder management skills, with the ability to articulate complex technical concepts to business leaders and influence outcomes without formal authority
Experience to modern tier-1 ERP platforms (such as SAP S/4HANA) and omni-channel retail POS systems
Strong foundational knowledge of modern integration architectures (APIs, event-driven data flows, master data management)
Experience navigating regulated, multi-brand environments such as retail pharmacy, healthcare, or consumer goods