Solution Architect Job at Ericsson (Noida)

Solution Architect

Ericsson

Location:
India , Noida

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Ericsson is seeking a Solution Architect for a Level 2 operations support role focused on sustaining and improving Oracle Fusion ERP operations for enterprise customers. This senior, hands-on role combines deep Oracle Fusion expertise with L2 operational responsibilities: incident and problem resolution, system health monitoring, change validation, integration support, automation and continuous improvement. The role is the primary technical escalation for L1 teams, coordinates with product and vendor (Oracle) support, and develops reliable runbooks and operational improvements. Rotational shift coverage (including odd hours and weekends) and mandatory on-call duty are required.

Job Responsibility:

Act as L2 technical lead for Oracle Fusion ERP operations across relevant modules (Financials, SCM, HCM)
Triage, diagnose, and resolve escalated incidents (ServiceNow/Jira) to meet SLA targets
perform root cause analysis and drive permanent remediation
Troubleshoot application, integration and data issues including middleware, REST/SOAP services, file transfers and batch jobs
Lead and validate patching, periodic updates and upgrades
coordinate cross-functional validation in non-prod and production and produce rollback plans
Design, maintain and continuously improve operational runbooks, SOPs, deployment checklists and run schedules
Execute and validate complex data loads, data fixes and reconciliations using FBDI, ADFdi, WebADI, Fusion Integrator/ICS/ODI and custom ETL
Implement and maintain monitoring, alerting and health checks for critical business processes and integrations
Drive automation (scripting, scheduled jobs, CI/CD where applicable) to reduce manual effort and operational risk
Manage Fusion security and compliance activities: user provisioning, roles/entitlements, segregation of duties, audit logs and support audits
Produce and present operational metrics and reports (OTBI, BI Publisher) to stakeholders
proactively identify trends and capacity risks
Mentor and guide L1 engineers, lead knowledge transfers, and contribute to capacity and on-call planning
Liaise with customers, internal product owners and Oracle support for escalations and solution design changes
Participate in rotational shifts and mandatory on-call duties, including odd hours and weekend support

Requirements:

8–10 years of IT experience
Minimum 5+ years of hands-on Oracle Fusion ERP operational/support experience
Deep practical knowledge of Oracle Fusion modules administration (Financials Cloud strongly preferred
exposure to SCM/HCM is a plus)
Proven experience troubleshooting integrations and interfaces: Oracle Integration Cloud (OIC), ICS, SOA, middleware, REST/SOAP APIs, FTP/SFTP and file-based interfaces
Strong expertise with Fusion tooling: OTBI, BI Publisher, FBDI, ADFdi, Functional Setup Manager, Security Console and Web Services
Advanced diagnostics skills across application, integration and data layers
comfortable writing and using SQL/PLSQL for forensic data fixes and reporting
Experience with ITSM tools and ITIL-aligned processes for incident, problem, change and release management
Solid understanding of cloud operating models (OCI preferred
AWS/Azure exposure acceptable) and environment promotion/CI-CD practices for SaaS and PaaS integrations
Scripting and automation skills (Python, Shell, PowerShell, SQL scripts) to build/run operational automations and monitoring
Experience with application performance monitoring, logging and alerting solutions and the ability to interpret metrics to tune processes

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Ericsson - All Job Offers

Job Link Share: