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Microsoft envisions a world where passionate innovators come to collaborate. A place where they can envision taking their careers to places, they simply couldn't imagine anywhere else. This is a world of more possibility, more innovation, more openness, and sky's-the-limit thinking – a cloud-enabled world where we can help transform and allow our customers to disrupt themselves before someone else would. Role Summary: ISD at Microsoft is responsible for architecting and delivering the most innovative and complex solutions as well as building solutions using emerging technologies with our customers as part of digital disruption and transformation strategy. As a Principal Solutions Architect within Industry Solutions Delivery, you are a senior technical leader responsible for architecting and delivering Microsoft's most complex, high-impact AI- and cloud-led transformation programs. You operate at executive level with customers, shaping technology strategy, leading large-scale modernisation initiatives, and ensuring delivery excellence across AI platforms, digital agents, data, and cloud services. This role combines deep technical mastery with strategic advisory, commercial awareness, and delivery accountability. You are a trusted partner to customer executives and an internal leader who sets architectural standards, mentors senior talent, and advances ISD's position as Microsoft's AI transformation leader. You will require both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. You should be able to demonstrate the ability to engage in senior level technology and business decision makers' discussions related to Transformational agility and business value. You will serve as a key enabler for other architects, consultants, and partners in our business. You will demonstrate a strong passion for the customer through professionalism and striving for excellence in all aspects of customer engagement. You will apply advanced analysis skills and experience in principles of architecture to define leading and most innovative appropriate customer solutions.
Job Responsibility:
Own end-to-end solution architecture for enterprise-scale AI and cloud modernisation programs, including data centre exit, platform modernisation, and operating model transformation
Define, govern, and assure reference architectures aligned to Microsoft best practices for cloud, AI, data, security, and reliability
Act as final architectural authority on complex engagements, ensuring quality, scalability, security, and compliance
Architect AI platforms that enable repeatable, scalable adoption of generative AI, LLM/SLM-based services, and intelligent digital agents
Lead the design of enterprise-grade digital agents and copilots embedded into customer workflows and platforms
Guide customers on responsible AI, AI governance, model lifecycle management, and platform operations
Provide technical leadership across delivery teams, partners, and suppliers to ensure outcomes are delivered on time, on scope, and to quality
Support delivery governance, risk management, and technical decision-making across complex, multi-year programs
Ensure strong alignment between architecture, delivery execution, and customer value outcomes
Act as a trusted advisor to CIOs, CTOs, Chief Architects, and senior business leaders
Translate complex technical concepts into clear business value, including cost, risk, and return on investment
Shape transformation roadmaps and investment strategies aligned to customer priorities and Microsoft growth objectives
Mentor and develop senior architects and consultants, raising the technical bar across ISD
Contribute to ISD intellectual property, reusable assets, and thought leadership in AI and cloud transformation
Champion a One Microsoft approach, collaborating across sales, engineering, and partner teams
Requirements:
Bachelor's degree in computer science, Information Technology, Engineering, or related field AND 15+ years' experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g. Cloud Platforms)
Master's degree in computer science, Information Technology, Engineering, or related field AND 12+ years' experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g. Cloud Platforms)
Equivalent proven experience leading complex AI, data, and cloud modernisation programs in enterprise environments with deep expertise in Microsoft Azure, cloud-native architecture, and modern application and data platforms
This position requires verification of New Zealand Citizenship due to citizenship based legal restrictions
Experience with Generative AI platforms, digital agents, and responsible AI frameworks
Architecture and cloud certifications (e.g. Azure Solutions Architect Expert)
Enterprise and S500 Consulting with large-scale delivery background in regulated or asset-intensive industries
Big Tech Companies Experience
Nice to have:
Experience with Generative AI platforms, digital agents, and responsible AI frameworks
Architecture and cloud certifications (e.g. Azure Solutions Architect Expert)
Enterprise and S500 Consulting with large-scale delivery background in regulated or asset-intensive industries