Solution Architect Job at Aiven Deutschland GmbH (Austin)

Job Description

We are looking for a customer-centric Solutions Architect to promote the use of Aiven's managed open source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales capacity. Suitable candidates must have proven experience in one of the following areas that will be required in their day-to-day job: Apache Kafka, PostgreSQL, or Opensearch. The position is full-time and permanent and will be located in Austin, TX.

Job Responsibility

Champion the customer journey, fostering trusted partnerships from pre-sales strategy through implementation and long-term adoption
Assess customer needs, pain points, and strategic goals to ensure the proposed product is a viable fit
Design and deliver customized, high-impact technical presentations and product demos for various stakeholders
Manage pilot programs or POC evaluations to prove the value and technical feasibility of the solution
Respond to the technical and functional sections of Requests for Proposals (RFPs) and vendor assessments
Act as the voice of the customer by relaying market feedback and feature requests to the Product and Engineering teams
Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences
Travel up to 10% of the time

Requirements

Experience working in technology, software sales, pre-sales or consulting
Fluency in one or more programming languages such as Java, Python, Go or Ruby
Ability to translate complex technical jargon into clear, persuasive business value for non-technical buyers
Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups
Linux operating system
demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
Hands-on experience with search-engine ecosystems (OpenSearch, Elasticsearch, or Lucene)
Understanding of streaming frameworks: Proficiency with tools like Apache Kafka, Apache Flink, Apache Spark Streaming, or AWS Kinesis
Understanding storage systems: Familiarity with distributed storage, NoSQL databases, and data lakes
Attention to detail and good problem solving and project management skills
Strong verbal and written communication skills, ability to work well with cross-functional teams
Relationship Building: Capability to build trust quickly and maintain strong relationships with both internal sales reps and external clients
Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements a plus

What we offer

Participate in Aiven’s equity plan
Hybrid work policy
Get the needed equipment to set yourself up for success
Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
Get holistic wellbeing support through our global Employee Assistance Program
Contribute to open-source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike
Use up to 5 days per year to volunteer for a good cause of your choice
Join one of our team member resource groups
Comprehensive health insurance options including dental and vision benefits and Life and AD&D insurance
Health savings account with Aiven contributions, as well as short and long term disability plans that protect you if you’re unable to work
401(k) and roth 401(k) retirement plans

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