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NTT DATA Logo NTT DATA · IT - Software Development

Solution Architect

India, Hyderabad · Job Posted March 05, 2026
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Job Description

The Solution Architect role requires a seasoned professional with 10-15 years of experience in server management and cloud technologies. Candidates should have a strong background in Linux OS operations and be proficient in platforms like Azure, GCP, or AWS. A bachelor's or master's degree is essential, along with a willingness to travel for project-specific needs. The position involves delivering technical support, automating processes, and ensuring compliance with ITIL best practices.

Job Responsibility

  • Deliver 3rd level technical support in compliance with customer SLAs
  • Work with customer on suggesting best solutions for automating any repetitive task
  • Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
  • Help L2 members in-case of any upgrade/patch activity run into errors
  • Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
  • Managing patches through zypper and addressing problems related to patching
  • Proficient in LVM management, including the extension and resizing of LVM, and possessing a solid understanding of LVM maintenance commands
  • Capability to resolve GRUB-related issues and address problems with GRUB configuration
  • Root Cause Analysis for customer incidents
  • Service/Task documentation, testing, quality management and knowledge transfer
  • Assist 2nd level technical support in complex tasks
  • Willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project

Requirements

  • Overall 10 - 15 year’s Experience in Server Management Administration
  • Experience in Server (physical/VM) installation, maintenance & decommissioning
  • profound Linux OS operations experience
  • Capability to operate on at least one cloud technology such as Azure, GCP, or AWS
  • Knowledge in SUSE Pacemaker cluster. Troubleshooting Pacemaker cluster issues
  • Awareness about ITIL best practices for incident, change, problem management
  • DNS Configuration, Configuration of DNS for forward lookup and reverse lookup zones
  • Configure and Admistration of SAMBA/AUTOFS/CIFS/FTP/Users/Permissions
  • Install/upgrade/patch SUSE linux servers
  • Able to provide knowledge transfer from certain technology areas towards 2nd level technical support
  • Proficiency in written and spoken English
  • Proven ability to transfer knowledge and stay aware of current trends and technical advancements
  • Need to be a team player
  • Bachelor or Master degree
  • Willingness to travel
  • Able to link the business wish to an IT solution
  • Passionate about SAP, ready to learn and grow
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