Solution Architect - Viator API Implementation

• Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements
• Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners
• Provide expert guidance on API capabilities, commercial best practices that drives conversion
• Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business
• Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings
• Serve as the technical point of contact for partners during the API integration process
• Conduct API demonstrations for partner teams
• Identify and address technical challenges and provide solutions to support integrations
• Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience
• Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides

• 5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry
• Strong understanding of APIs, RESTful services, and integration methodologies
• Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger)
• Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus
• Proven ability to analyze complex business and technical requirements to design scalable solutions

Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums