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PA Consulting Logo PA Consulting · IT - Software Development

Solution Architect (Technical Pre-Sales and Field Applications Engineer)

United Kingdom, Melbourn · Job Posted June 15, 2026
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Job Description

We are seeking a versatile Technical Pre-Sales and Field Application Engineer to build technical credibility, shape customer requirements, and enable sales conversion. Supporting the full customer lifecycle — from early opportunity discovery through deployment, integration, and ongoing technical success — this hybrid role combines the customer-facing solution design strengths of pre-sales with the hands-on technical delivery and support capabilities of a Field Application Engineer (FAE). You will collaborate closely with the sales, engineering, and operations teams, acting as both a technical evangelist and trusted advisor. The ideal candidate can translate business problems into technical solutions, deliver compelling demonstrations, and provide expert implementation and troubleshooting support.

Job Responsibility

  • Support the sales team during customer engagements to identify requirements, challenges, and objectives
  • Lead technical discovery sessions, evaluating environments and integration constraints
  • Translate customer needs into Oakdoor solution architectures and value‑driven propositions
  • Create maximum value for customers by building compelling technical solutions that leverage the Oakdoor portfolio
  • Deliver compelling demonstrations, workshops, and proof-of-concepts to de-risk and accelerate opportunities through technical validation
  • Produce technical documentation including architectures, BoMs, implementation approaches, and content for RFP/RFI responses
  • Clearly articulate Oakdoor’s competitive advantages and technical differentiators
  • Support customers during installation, configuration, commissioning, and system integration
  • Perform diagnostic analysis, troubleshooting, issue resolution, and system validation
  • Conduct testing, performance checks, and acceptance procedures
  • Provide both remote and on‑site assistance as required
  • Deliver technical training and knowledge‑transfer sessions for customers and partners
  • Advise customers on best practices, product optimisation, and operational efficiency
  • Build strong, trusted relationships with customer engineering and operations teams
  • Act as an extension of the Oakdoor engineering and support teams, building deep understanding and trust with customers and technical leaders
  • Capture insightful feedback to help inform and prioritise key technology and product roadmap decisions, including enhancements and new features
  • Analyse market trends, competitor activity, and customer needs to inform our wider business strategy
  • Support internal teams during opportunity qualification, solution validation, and technical reviews
  • Maintain expert-level knowledge of Oakdoor products, integrations, and use cases
  • Stay current with relevant technologies and industry trends, such as cybersecurity, networking, and hardware/software systems
  • Contribute to internal enablement, technical guides, and reusable solution assets

Requirements

  • Strong technical background in hardware, software, cybersecurity, or systems integration
  • Previous experience in a Technical Pre-Sales, Solutions Engineer, FAE, Systems Engineer, or similar customer-facing technical role
  • Demonstrated ability to design architectures and deliver hands-on implementation support
  • Excellent troubleshooting, analysis, and problem-solving abilities
  • Confident communication skills, with the ability to present complex topics clearly to both technical and non-technical audiences
  • Experience preparing proposals, diagrams, and technical documentation
  • A hands-on, agile, sleeves-rolled-up attitude to getting things done in a rapidly changing and evolving environment
  • You must be eligible for UK Security Clearance

What we offer

  • Consistent training, development and career progression
  • Hybrid working
  • Flexible healthcare plans for you and your family
  • Competitive leave allowances
  • Team events
  • A range of culturally-led clubs to join, from music to film, yoga to podcasts
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