Solution Architect Specialist Job at Plusnet (Budapest)

Job Description

This is an exciting opportunity to join a global team at the forefront of technology, playing a pivotal role in delivering exceptional outcomes for our customers and for BT International. As a senior leader in solution architecture, you will be central to designing and delivering innovative, high-impact solutions for global enterprises.

Job Responsibility

Drive improvements in solution quality, win rates, and operational KPIs
Ensure governance processes and risk management standards are upheld on high-value, complex deals
Promote a mindset of having a strong grip on all workstreams and striving for the best outcomes for customers and the business
Be visible, proactive, and lead by example with a strong opinion
Lead end-to-end solution design and architecture of complex, customized solutions involving multiple technology towers
Establish solution design frameworks that balance customer requirements, implementation feasibility, and profitability
Ensure solutions meet customer expectations on cost, time, and quality while driving profitability and growth for BT
Ensure technical viability and practical deliverability of proposed solutions
Ensure solutions meet business and operational requirements and fit into larger architectural strategy and infrastructures
Ensure business requirements are translated into deliverable solutions, which meet customers’ needs
During delivery, assess scope changes to maintain alignment with cost, timeline, and quality objectives
Create reusable offerings and solution components/accelerators that can be rapidly customized for specific customer scenarios
Partner closely with sales leadership to align pre-sales strategies with sales objectives
Support complex sales cycles with solution presentations, demonstrations, and technical deep dives
Participate in key customer meetings to articulate the value and approach of proposed solutions
Provide expert solutioning guidance during strategic customer conversations and executive meetings
Own the development of compelling proposals, statements of work, and input into customer contracts
Accurately reflect solution scope while identifying critical dependencies and risks
Comply with governance processes to ensure appropriate risk assessment and mitigation
Lead virtual cross-functional teams of technical, service, and delivery professionals
Collaborate with sales, bid, and product teams to shape viable solutions
Collaborate with delivery teams to ensure proposed solutions can be effectively implemented and executed
Work with product management to align service offerings with product roadmaps and capabilities
Work with regulatory teams to develop compliant solutions
Provide feedback to product and delivery teams based on customer requirements and market demands
Develop strategies to differentiate solution offerings from competitors
Provide insights to executive leadership on market dynamics and competitive positioning
Analyze win/loss data to refine solution approaches and proposal strategies
Stay ahead of market trends and reflect insights in pre-sales solution strategy to maintain competitive edge
Identify market opportunities for new service offerings or solution packages
Own your role and outcomes, ensuring accountability and responsibility
Drive a culture of sharing knowledge, methodologies, documentation, and customer-facing collateral
Drive a continuous imptovement mindset to raise the bar on how we work on a daily basis
Mentor new joiners and cross-functional team members, sharing knowledge and experience
Perform necessary administrative tasks while focusing on leading and managing people to deliver required customer and business outcomes

Requirements

10+ years of experience in pre-sales, solution design, solution architecture, technical leadership or related fields
Proven track record of supporting large, complex sales opportunities and driving revenue growth
Experience collaborating with global cross functional pre-sales or solution architecture teams
History of successful collaboration with sales, delivery, service design and product organizations
Experience with proposal development, estimation, and scope definition
May hold relevant industry recognised accreditations
Strong background in solution strategy, designing and delivering complex, multi-domain solutions (e.g., networking, cloud, WAN, SDWAN, LAN, WiFi, security, contact centres, collaboration)
Broad technical knowledge of multiple technologies across Digital Infrastructure (Cloud, WAN, SDWAN, LAN) and Digital Workplace (Collaboration and Contact Centres), and emerging technologies including Artificial Intelligence (AI)
Ability to lead technical conversations with customers and keep current with technology trends and deployment methods
Understand the role of teams in pre-sales and deliveries and collaborate effectively
Act with integrity and take full accountability for decisions and their impact
Be inquisitive, ask questions, and challenge the status quo
Hold people accountable and ensure adherence to standards
Exemplify desired behaviors and attitudes
Live by Leadership Standards and mentor others
Demonstrate commitment to the role, ensuring tasks are completed to a high standard and on time
Bring their best to work every day and drive performance goals aligned with BT International strategy
Be commercially aware of scope changes and their impact on PandL
Hold commercial discussions to protect scope and PandL
Recognize and pursue cross-sell and up-sell opportunities across Digital Infrastructure (Cloud, WAN, SDWAN, LAN) and Digital Workplace (Collaboration and Contact Centres) solutions
Communicate effectively with all levels of the business leadership team both internally and with customers
Build and maintain strong relationships with key stakeholders
Present solutions with passion and impact to internal and external audiences

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Highly affordable mobile packages for the family as well
New high-class offices both in Budapest and Debrecen
Wide-range of company and community programmes (including support for different sport activities)
Family-friendly culture
Smart working approach (hybrid working model, 3 together, 2 wherever)

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Solution Architect Specialist

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