CrawlJobs Logo

Solution Architect II - Dynamics 365

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Redmond

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

100600.00 - 199000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Dynamics 365 engineering team continues to grow its FastTrack program to support customers as they implement and adopt Dynamics 365 cloud solutions, now increasingly powered by AI, agents, and Copilot experiences. FastTrack helps customers realize the full value of their investment by accelerating time to value, reducing risk, and driving sustained adoption aligned to their business goals. We are looking for a Solution Architect II with deep technical expertise and a delivery mindset, experienced in leading complex, high-impact engagements. This role blends architecture, hands-on solutioning, customer and partner leadership, and product feedback, with a growing emphasis on AI-driven and agentic solutions across Dynamics 365 Customer Service and Contact Center.

Job Responsibility:

  • Own and deliver the FastTrack customer and partner experience, embedding deeply with a portfolio of customers to guide architecture, solution design, and adoption
  • Serve as a subject matter expert in Dynamics 365 Customer Service and Contact Center solutions, and in adjacent AI and agent architectures across Microsoft Business Applications
  • Provide proactive Dynamics 365 Contact Center/Customer Service architectural guidance to help customers avoid common pitfalls, remove technical and organizational blockers, and successfully deploy solutions in complex enterprise environments
  • Design, build, and deliver production-ready AI and agent solutions, using technologies such as Dynamics 365, Copilot Studio and Microsoft 365 Copilot, including hands-on development of working agents and prototypes to demonstrate customer value
  • Collaborate closely with customer stakeholders (executives, architects, developers, and business leaders), Microsoft field teams, partners, and engineering to ensure successful outcomes and unblock complex scenarios
  • Surface field insights and patterns from real-world deployments to influence product roadmaps, backlog prioritization, and the design of new AI, agent, and extensibility capabilities
  • Contribute to scale and service maturity by codifying best practices, publishing internal guidance and playbooks, and sharing reusable patterns to improve delivery consistency across FastTrack and related functions
  • Evangelize the FastTrack program and AI-driven capabilities across Microsoft field teams, engineering, partners, and customers
  • Embody Microsoft culture and values, demonstrating leadership, curiosity, and a growth mindset in a rapidly evolving technology landscape

Requirements:

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 3+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience
  • 2+ years of customer-facing experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 5+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience
  • 3+ years of customer-facing experience
  • Proven success in customer-facing solution architecture or technical delivery roles, working directly with enterprise customers
  • Experience working in or alongside the generative and agentic AI domain, with familiarity with key concepts (e.g., prompt engineering, LLMs, RAG, GPTs AI agents, multi-agent systems, AI architecture and deployment considerations)
  • Ability to operate across multiple disciplines—business, product, design, and engineering—learning quickly and adapting in ambiguous and rapidly changing environments
  • Proven executive-level communication skills, with experience presenting to leadership, technical teams, and end users, and tailoring messaging to audience needs
  • Demonstrated product thinking and technical solutioning skills, with a continuous learning mindset and passion for emerging technologies
  • Written and verbal communication skills across technical and non-technical audiences
  • Proven problem-solving ability and capacity to think strategically and adapt in real time
  • Hands-on experience building agents or extensibility solutions using Copilot Studio, Power Platform, Microsoft 365 Copilot, Azure, or related services
  • Technical proficiency in adjacent Microsoft technologies such as M365, Power BI, Power Apps, Azure, Azure Logic Apps, Power Automate, SQL, Sql Server Reporting Services (SSRS), and Entra ID (certifications a plus)
  • Program or engineering management experience delivering cloud and AI solutions at scale
  • Demonstrated curiosity and commitment to staying current with AI, agentic systems, competitive technologies, and industry trends
  • Experience contributing to internal enablement, playbooks, or reusable solution patterns
  • Willingness to travel occasionally as required
What we offer:
  • An environment that fosters continuous learning across cloud, AI, and emerging technologies
  • The opportunity to work in one of Microsoft’s fastest-growing businesses as new Dynamics 365, Copilot, and AI capabilities are released
  • Direct collaboration with product engineering teams shaping the future of Dynamics 365 Customer Service/Contact Center, Copilot Studio, and AI extensibility
  • The ability to influence product direction through real-world customer and partner insights and deployment experience

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Solution Architect II - Dynamics 365

Software Engineer II

Microsoft is a company where passionate innovators come to collaborate, envision...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of professional and balanced full stack experience building cloud applications focused on front end and backend development using technologies like React/JavaScript/TypeScript/CSS/HTML and C#
  • 2+ years of experience with GenAI, LLMs, or agentic systems
  • Experienced in architecting, building, and maintaining UX component libraries that adhere to modern web standards.
  • Experience with design and implementation of enterprise-scale services
  • Experience delivering Dynamics 365 and/or Power Platform solutions desirable
  • Excellent verbal, written, and cross-team collaboration skills are essential to succeed in this role.
  • A strong team player and collaborator, across time zones and diverse stakeholder groups.
  • Passion for improving software quality and engineering excellence.
  • Experience in developing, debugging, and supporting code in object-oriented languages and database querying languages.
  • Experience with building infrastructure using Microsoft Azure technology like Service Fabric, App Service, Docker.
Job Responsibility
Job Responsibility
  • Envision, Design, implement, test, deploy, maintain, and improve our software components and services
  • Develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs.
  • Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring.
  • Embrace and use state-of-the-art new technologies
  • Participate in technical discussions and bring new ideas on the table
  • Own quality of your code
  • Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
  • Develop software that empowers customers to optimize their business processes
  • Author internal tools that improve the teams’ quality and productivity
  • Contribute to the positive, solution focused and creative team spirit
  • Fulltime
Read More
Arrow Right

AI Software Engineer II

As an AI Software Engineer II in the Microsoft Dynamics Customer Experience Appl...
Location
Location
United States , Redmond
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Envision, Design, implement, test, deploy, maintain, and improve our software components and services
  • Develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs.
  • Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring.
  • Embrace and use state-of-the-art new technologies
  • Participate in technical discussions and bring new ideas on the table
  • Own quality of your code
  • Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
  • Develop software that empowers customers to optimize their business processes
  • Author internal tools that improve the teams’ quality and productivity
  • Contribute to the positive, solution focused and creative team spirit
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Drexel Hill
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of a two year approved School of Radiologic Technology
  • Valid state radiology registration as required by state law
  • Registry by the American Registry of Radiologic Technology.
Job Responsibility
Job Responsibility
  • MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
  • Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
  • Position patients and coils on a table that slides inside the MRI scanner.
  • Inject contrast media as required.
  • Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
  • Be familiar with the differences from a normal image and an abnormal image.
  • Recognize and respond to life threatening situations.
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
  • Delivers quality, cost effective patient care in a professional manner.
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Oakville
Salary
Salary:
18.94 - 28.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Visual Acuity
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • provide caring service that exceeds customer expectations
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Cath Lab Registered Nurse

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Denville
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active RN License
  • Degree from accredited nursing program
  • BLS & ACLS Certifications
  • Eighteen months of recent experience in an Acute Care Cath Lab setting
Job Responsibility
Job Responsibility
  • The Cardiac Cath Lab RN performs angioplasties, implants pacemakers and diagnoses cardiac conditions with an invasive catheterization procedure
  • Administer care for heart disease and heart attack patients by obtaining visual diagnostics of the arteries of the heart
  • Identify blockages, assisting the physician during procedures, and monitoring the patient’s status at other times
  • Administer interventional procedures like cardiac catheterizations, angioplasties, pacemaker and/or defibrillator implantation, and related interventional or diagnostic procedures
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Tipp City
Salary
Salary:
17.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 25, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Training Engineer

Unox, a market leader in the production of high-end ovens and certified as a Gre...
Location
Location
Italy , Cadoneghe
Salary
Salary:
Not provided
unox.com Logo
UNOX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Engineering
  • Excellent proficiency in English, and French or German
  • Willingness to travel internationally to visit subsidiaries and support partners, at least for one week per month
  • Entry-Level (<2 years)
Job Responsibility
Job Responsibility
  • Deliver continuous technical training, both remotely and in-person, to the network of technical support partners
  • Promote and maintain best practices related to the Service Academy
  • Oversee the training of Unox SpA internal and branch personnel, ensuring alignment with corporate standards
  • Create technical documentation and training materials for Unox products
  • Collaborate with design teams during product development, identifying key issues and proposing innovative solutions
What we offer
What we offer
  • Flexible Working Hours
  • Work-Life balance initiatives
  • Paid time off & overtime
  • Company canteen
  • Personal and family welfare
  • Health insurance & welfare programs
  • Pension & retirement plans
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • Fulltime
Read More
Arrow Right