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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. As a Connected Care Solutions Architect, you will play a pivotal role in transforming healthcare delivery through Baxter's innovative Connected Care portfolio. Acting as the trusted advisor for customers, commercial teams, and internal stakeholders, you will combine technical expertise, healthcare knowledge, and strategic vision to design and deliver scalable digital solutions that improve patient care and operational efficiency. You will serve as the bridge between Commercial, Digital Services, R&D, and healthcare providers, ensuring that every solution is technically sound, commercially viable, clinically relevant, and ready for successful deployment. Your work will directly influence customer success, product evolution, and the future direction of connected healthcare.
Job Responsibility
Lead customer discovery and solution design activities, translating complex clinical and business needs into innovative digital healthcare solutions
Conduct technical assessments, architectural reviews, and due diligence to ensure proposed solutions are scalable, secure, and fit for purpose
Partner with Commercial teams during the pre-sales phase, providing expert guidance on technical feasibility, integrations, cybersecurity, and governance requirements
Drive project governance and stakeholder alignment throughout the customer lifecycle, ensuring successful delivery and exceptional customer experiences
Collaborate closely with local Connectivity Specialists, Digital Services teams, and regional stakeholders to standardize best practices and enable operational scalability across markets
Identify risks, challenges, and opportunities early, creating repeatable and transferable processes that support sustainable growth
Act as the voice of the customer, bringing market insights and evolving healthcare needs into product development discussions and influencing future roadmaps
Design and deliver training programs, mentoring colleagues and fostering knowledge sharing across the organization
Stay at the forefront of healthcare technology innovation, exploring emerging trends, digital ecosystems, interoperability, cybersecurity, and connected care advancements
Requirements
5+ years of experience in digital healthcare, healthcare IT, connected care, medical technology, or related fields
Strong expertise in solution architecture, systems integration, technical consulting, and digital transformation initiatives
Deep understanding of healthcare provider environments, clinical workflows, regulatory frameworks, cybersecurity, and data governance
Proven ability to engage with customers, executives, clinicians, and technical teams, translating complex requirements into actionable solutions
Strong project leadership, problem-solving, and organizational skills
A collaborative mindset, customer-first approach, and the confidence to drive change across cross-functional teams
A passion for innovation and continuous improvement, with the ability to influence both customer outcomes and future product direction