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At Appian, we support our federal customer's mission by delivering solutions using our cloud-based platform technology. Appian's Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect supporting the U.S. Army, you will serve as a key technical leader within Appian's Customer Success team and a trusted advisor to Army mission, program, and technology stakeholders. In this role, you will define integrated Appian solutions that support Army modernization priorities, using Appian as an agility layer to connect mission processes, legacy systems, enterprise data, and operational workflows. You will help customers design solutions that leverage Appian platform capabilities, including process automation, case management, integration, and Data Fabric, to improve mission outcomes across Army business, logistics, readiness, acquisition, and enterprise information environments.
Job Responsibility:
Advise customers on the technical design, architecture and implementation of Appian solutions on a customer's private cloud or on-premise hosting solution
Support the sales cycle through the creation of high-value, differentiated solutions
Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences
Support customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices
Work with clients on all aspects of their program to drive technical success and efficiency
Lead the definition and development of Appian Customer Success innovations and offerings
Collect and review technical challenges with a team of architects and distill into common best practices and common solutions
Support the development and review of whitepapers and pre-sales solutioning and proposals
Advise Army customers on how to position Appian as an agility layer that integrates mission and business processes across existing Army systems of record
Design Appian-based solution architectures for Army modernization initiatives
Demonstrate experience supporting or solutioning within the Army C5ISR ecosystem and/or related command, control, communications, cyber, intelligence, surveillance, and reconnaissance mission systems
Apply familiarity with Army enterprise systems and modernization programs
Work with Army stakeholders, mission owners, system integrators, and technical teams to shape architectures that respect Army hosting, cybersecurity, RMF/ATO, data access, integration, and interoperability constraints
Support Army-focused capture, proposal, whitepaper, and customer advisory efforts
Requirements:
Bachelor's degree in Computer Science, Engineering or a related field
At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture
Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure
Leadership experience designing, architecting or delivering one or more enterprise-level cloud environments (e.g. C2S, JWICS, GovCloud, etc.)
Experience authoring federal proposals and whitepaper is required
In depth experience, managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe
Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, preferred
Willingness to travel
10-15% to support customer engagements including SCIF's
Nice to have:
Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse
AWS, Google, or Azure Certifications is a plus
Project Management Professional (PMP) certification, preferred
TS/SCI with CI Poly strongly preferred
What we offer:
Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits and more
Training and Development
Growth Opportunities including leadership program, Appian University, skills based training, tuition reimbursement