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Role within the national Catastrophic and Complex Injury Team providing effective claims solutions for cases of the utmost severity and complexity (traumatic brain injury, spinal injury, amputation or high value fatal accident claims). The team has a client base which is a mix of leading names in the insurance industry as well as household name corporates.
Job Responsibility:
Managing a portfolio of Periodical Payments Order (PPO) cases under the supervision of a partner
Assisting that partner in handling his complex and high value claims
Ensuring the efficient recalculation and administration of the payments due to Claimants
Dealing with the quantification and collection of any statutory funding repayments due to insurers
Liaising directly with Claimants or their deputies/other representatives on all matters involving those payments and repayments
Liaising directly with insurers on those matters
Collating management information on the cases as needed
Assisting the partner on traumatic brain injury and spinal cord injury cases to ensure these are handled efficiently and proactively
Adherence to internal and client SLAs, KPIs and protocols
Achievement of agreed financial targets
Prompt and accurate provision of MI
Applying appropriate and current technical expertise and case law
Maintaining and developing technical knowledge through attendance at training sessions and reading appropriate publications
Requirements:
Previous experience of working or assisting on Personal Injury claims
Organised and efficient with good time management and diary management skills
High level of personal compliance with firm protocols and procedures
Team oriented and collegiate with a willingness to share knowledge with and support other members of the team
Excellent relationship and client handling skills with an ability to deal confidently and professionally with Claimants/their representatives and clients on a daily basis
Nice to have:
Experience or keen interest in Catastrophic and Complex Injury claims
What we offer:
High levels of flexibility and a great work life balance
Well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities