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An exciting opportunity to join FM Conway’s dynamic Business Transformation and Technology Team as a Software Trainer! In this pivotal role, you will take the lead in designing and delivering impactful training programs that drive our system implementations and ensure top-tier systems quality assurance. You’ll be at the forefront of supporting our transformative IT projects, empowering teams across the business. This is a full-time, permanent role based from our head office in Sevenoaks, Kent.
Job Responsibility:
Designing and developing training materials, manuals and online resources covering SaaS solutions, web and mobile applications including those developed in-house
Customising training programs to meet specific needs of the user community
Conducting training sessions on new and existing software solutions in person and virtually for employees at various levels
Using appropriate delivery methods and tools suited to user community needs
Assessing training requirements throughout the business
Evaluating effectiveness of training via assessments, surveys and performance metrics
Continuously improving training programs based on feedback and technological advancements
Requirements:
Proven experience leading and managing software and digital training
experience training in a classroom and virtual environment
experience using tools for creating eLearning material, such as Adobe Captivate and Steam (or similar training tools)
must be able to drive and hold a full UK driving licence
What we offer:
Career and professional development
23 days holiday plus bank holidays
Life assurance
Healthcare
Company pension
Opportunities for internal and external training
Access to a wide range of shopping discounts through Rewarding Great People platform
Free access to on-site gym
Subsidised restaurant
Range of health and well-being benefits including 24-hour advice lines and support from mental health first aiders