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Software Trainer

United Kingdom 33000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

You will play a pivotal role in delivering engaging, effective, and client-focused training across the full iamproperty suite of products, ensuring our customers have the knowledge and confidence to maximise value from our technology solutions. Working closely with our Onboarding, Customer Success, Support, and Product teams, you'll support clients throughout their journey—from implementation and go-live through to long-term adoption and optimisation. You'll deliver a blend of remote and onsite training, tailoring your approach to suit different audiences, learning styles, and business objectives.

Job Responsibility

  • Deliver training across the iamproperty product suite
  • Tailor training to different client needs and learning styles
  • Support clients during onboarding, go-live, and post-launch adoption
  • Provide best-practice guidance to maximise product usage and efficiency
  • Deliver system demonstrations, walkthroughs, and refresher training
  • Create and maintain training materials, guides, videos, and webinars
  • Gather feedback and contribute to continuous improvement
  • Build strong client relationships and work collaboratively with internal teams
  • Stay up to date with product enhancements and industry trends

Requirements

  • Experience in software training, onboarding, or customer success
  • Experience creating training content and resources
  • Knowledge of estate agency, lettings, or PropTech
  • Experience supporting software implementations
  • Familiarity with Zendesk, monday.com, Microsoft Teams, or similar platforms

What we offer

  • Private Counselling with a weekly confidential helpline available
  • SimplyHealth private healthcare plan
  • £150 Wellbeing Allowance per year
  • Working elsewhere policy (4 weeks per year)
  • Buy and sell annual leave scheme (upto 3 days per year)
  • Enhanced flexibility
  • Birthday off
  • Discounts portal

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