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Software Test Specialist

ca.naturalfactors.com Logo

Natural Factors

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Location:
Canada , Coquitlam

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Contract Type:
Employment contract

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Salary:

65500.00 - 75500.00 CAD / Year

Job Description:

We are hiring a Software Test Specialist to ensure our business applications, including Syspro ERP, are reliable, high-performing, and fully aligned with user requirements. You will create and execute test cases, lead user acceptance testing with stakeholders, troubleshoot issues, and continuously improve our QA processes—all while embedding our core value of Sustainability (people, planet, and profit) into every testing decision. If you have a relevant degree (or equivalent experience), at least two years of software testing in an Agile environment, solid SQL and Azure DevOps skills, and a passion for quality, we’d love to hear from you.

Job Responsibility:

  • Design, document, and execute comprehensive test cases for new and existing applications, with a focus on Syspro ERP and business-critical processes
  • Collaborate with business stakeholders to lead User Acceptance Testing (UAT), ensuring requirements are fully met before go-live
  • Identify, report, and troubleshoot defects across development and post-production environments while maintaining clear communication with project teams
  • Build and maintain QA documentation, dashboards, and test scripts to drive continuous improvement in functionality, performance, and reliability
  • Contribute to cross-departmental projects and computer systems validation (CSV) in a regulated cGMP environment, always aligning with our Core Value of Sustainability (people, planet, profit)

Requirements:

  • A bachelor’s degree in Computer Science, IT, or equivalent combination of education and experience
  • Minimum 2 years of hands-on software testing experience in Agile environments, including test case creation and defect management
  • Intermediate skills in SQL, Azure DevOps, and ERP systems (Syspro experience is a strong asset)
  • Solid understanding of software quality assurance standards, project management basics, and regulated documentation practices (SOPs, cGMP)
  • Excellent English communication, strong interpersonal skills, and proven ability to collaborate effectively across all levels of the organization

Nice to have:

Syspro experience

What we offer:
  • Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
  • Company provided RRSP
  • Loyalty share program (based on service length)
  • $300.00 per year to spend on company products
  • Employee discount pricing
  • Free onsite parking
  • Exclusive discounts with various vendors
  • Costco membership
  • Community events
  • Employee referral bonus program

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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