CrawlJobs Logo
Foundation Software Logo Foundation Software · IT - Administration

Software Support Representative

United States, Boynton Beach · Job Posted March 04, 2026
Apply Position
Job Link Share

Job Description

Estimating Edge, LLC. is looking for a well-qualified candidate to fill an opening in our Software Support Department. We are looking for someone who is comfortable using a computer and has good typing skills. Our preferred candidate is comfortable troubleshooting hardware and software issues. They enjoy working in a team environment.

Job Responsibility

  • Provide technical and software support to clients via phone, e-mail, and chat
  • Diagnose and resolve technical hardware and software issues
  • Follow standard processes and procedures
  • Accurately process and document all transactions
  • Follow up and make scheduled callbacks to clients when necessary
  • Training clients to operate and customize the program

Requirements

  • High School Diploma or GED
  • Must be legally able to work in the United States
  • Computer software experience
  • Proficient with Microsoft Windows OS (10, 11)
  • Proficient with MS Office
  • Ability to speak clearly and accurately
  • Demonstrated proficiency in typing and grammar
  • The applicant will be required to pass a math test to determine their ability to understand and apply basic mathematical concepts correctly
  • Collaborative and enthusiastic
  • Ability to multi-task

Nice to have

  • Construction experience
  • Ability to read blueprints and construction estimating experience
  • SQL Server and SQL Server Management Studio experience
  • Able to work in Palm Beach County, FL home office

What we offer

  • Medical, Dental, Vision, 401K, PTO, Paid Holidays
  • Basic Life Insurance and AD&D
  • 401k with company match
  • 9.5 paid company holidays per year
  • Paid Time Off
Foundation Software - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Software Support Representative

8 matching positions

Software Support Representative

Are you an analytical person with a passion for technology? Are you looking for ...
Location
Location
United States , Strongsville
Salary
Salary:
Not provided
foundationsoft.com Logo
Foundation Software
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven ability to provide top-level support to customers and associates
  • Excellent communication and critical thinking skills
  • Superior organizational skills and the ability to work effectively as a team member
  • Ability to independently address complex situations while following established protocols
  • Working knowledge of Microsoft Word and Excel
  • Detailed and accurate record-keeping skills
  • Basic math skills
  • accounting skills are a plus
  • Salesforce or other CRM software knowledge is a plus
  • College Degree in related field a plus but not necessary
Job Responsibility
Job Responsibility
  • Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation
  • Spend 3-4 hours daily on the phone resolving client issues
  • Track client issues using CRM software and document details accurately
  • Collaborate with internal departments to report and address technical issues clients may be experiencing
  • Maintain expertise in software, new modules, and relevant industry factors
  • Adhere to all department and company standard operating procedures
  • Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties
  • Perform other duties as assigned.
What we offer
What we offer
  • Competitive salary plus bonus
  • Fulltime
Read More
Arrow Right

Software Support Representative

Estimating Edge, LLC. is looking for a well-qualified candidate to fill an openi...
Location
Location
United States , Boynton Beach
Salary
Salary:
Not provided
foundationsoft.com Logo
Foundation Software
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • Must be legally able to work in the United States
  • Construction experience (a plus)
  • Ability to read blueprints and construction estimating experience (a plus)
  • Computer software experience
  • Proficient with Microsoft Windows OS (10, 11)
  • Proficient with MS Office
  • SQL Server and SQL Server Management Studio experience (a plus)
  • Ability to speak clearly and accurately
  • Demonstrated proficiency in typing and grammar
Job Responsibility
Job Responsibility
  • Provide technical and software support to clients via phone, e-mail, and chat
  • Diagnose and resolve technical hardware and software issues
  • Follow standard processes and procedures
  • Accurately process and document all transactions
  • Follow up and make scheduled callbacks to clients when necessary
  • Training clients to operate and customize the program
What we offer
What we offer
  • Medical, Dental, and Vision
  • Basic Life Insurance and AD&D
  • 401k with company match
  • 9.5 paid company holidays per year
  • Paid Time Off
  • Fulltime
Read More
Arrow Right

Software Support Representative

WorkMax a Foundation Software Company is a fun and fast-growing software company...
Location
Location
United States , Payson
Salary
Salary:
Not provided
foundationsoft.com Logo
Foundation Software
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Other software technical support experience is a plus
  • SQL experience is a plus
  • The ability to listen ferociously ask questions that will allow for accurate troubleshooting and problem-solving is necessary
  • Understand common troubleshooting methods
  • Interact with customers in a polite, clear, and concise manner over the phone, email, and chat
Job Responsibility
Job Responsibility
  • Answering all client related questions and concerns in a professional and timely manner via phone, email, and chat
  • Work with quality assurance at times as needed
  • Learn the WorkMax product and provide advice to help our customers with their businesses
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • 401K
  • PTO
  • STD
  • LTD
  • Paid holidays and additional PTO
  • Regular work hours with evenings and weekends off
  • Fulltime
Read More
Arrow Right

Software Support Representative

We are seeking a knowledgeable and customer-oriented Software Support Representa...
Location
Location
United States , Strongsville
Salary
Salary:
Not provided
foundationsoft.com Logo
Foundation Software
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in software support
  • Strong understanding of payroll processes, accounting principles, and related software functionalities
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills
  • Proficient in using Microsoft Outlook, Word, and Excel
  • Superior organizational skills
  • Ability to manage multiple support tickets
  • Ability to maintain detailed, accurate, and timely records
  • Basic math skills
  • Ability to work well as part of a team and independently
Job Responsibility
Job Responsibility
  • Provide technical support to clients using payroll and accounting software
  • Troubleshoot and resolve software-related problems
  • Guide clients through software updates, enhancements, and new features
  • Collaborate with internal departments to resolve system issues
  • Maintain expertise in software platforms and industry changes
  • Educate clients on best practices
  • Track client issues using call-center software
  • Track and manage support tickets
  • Adhere to standard operating procedures
  • Stay up to date with industry changes and software updates
What we offer
What we offer
  • Medical, Dental, Vision, 401K, PTO, Holiday Pay
  • Fulltime
Read More
Arrow Right

Software Support Representative

Estimating Edge, LLC. is looking for a well-qualified candidate to fill an openi...
Location
Location
United States , Boynton Beach
Salary
Salary:
Not provided
foundationsoft.com Logo
Foundation Software
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • Must be legally able to work in the United States
  • Construction experience (a plus)
  • Ability to read blueprints and construction estimating experience (a plus)
  • Computer software experience
  • Proficient with Microsoft Windows OS (10, 11)
  • Proficient with MS Office
  • SQL Server and SQL Server Management Studio experience (a plus)
  • Ability to speak clearly and accurately
  • Demonstrated proficiency in typing and grammar
Job Responsibility
Job Responsibility
  • Provide technical and software support to clients via phone, e-mail, and chat
  • Diagnose and resolve technical hardware and software issues
  • Follow standard processes and procedures
  • Accurately process and document all transactions
  • Follow up and make scheduled callbacks to clients when necessary
  • Training clients to operate and customize the program
What we offer
What we offer
  • Medical, Dental, and Vision
  • Basic Life Insurance and AD&D
  • 401k with company match
  • 9.5 paid company holidays per year
  • Paid Time Off
  • Fulltime
Read More
Arrow Right

Remote – Software Support Representative

Join Our Team as an Software Support Representative for 100% Remote opportunity ...
Location
Location
United States , Madison
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in B2B technical customer service or implementation roles (5+ years)
  • Strong SQL query skills with the ability to write and modify queries independently
  • Deep understanding of troubleshooting application, interface, and data-related issues
  • Solid knowledge of cloud platforms such as Azure, Google Cloud, and AWS
  • Familiarity with database technologies including Microsoft SQL Server and Oracle
  • Proven experience working with healthcare software and understanding industry regulations (preferred)
  • Excellent analytical, critical thinking, and problem-solving abilities
  • Strong interpersonal skills and a consultative, collaborative approach
  • Ability to work independently with minimal supervision and adapt to evolving priorities
  • Bachelor's Degree or equivalent relevant experience
Read More
Arrow Right

Hsc- Field Services Support Representative

The Field Services Support Representative will provide mobile hydraulic repair o...
Location
Location
United States , Sunrise
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Five years of related work experience preferred
  • Sales experience preferred but not required
  • Experience with or aptitude for hydraulic hose & fittings identification and assembly
  • Familiarity with shop tools and equipment
  • Verbal and written communication skills
  • Interpersonal and customer service skills
  • Sales and negotiation skills
  • Organizational skills and attention to detail
  • Strong analytical and problem-solving skills
Job Responsibility
Job Responsibility
  • Diagnose Hydraulic leaks and remove leaking hoses where needed and replace with new hoses on site
  • Communicates with customers and leads to identify and understand their product or service needs
  • identifies and suggests products and services appropriate to meet those needs
  • Demonstrates the functions and utility of products or services to customers based on their specific needs
  • Ensures customer satisfaction through ongoing communication and relationship management
  • resolves any issues that may arise post-sale
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
  • Promote additional sales opportunities while interfacing with customers including but not limited to retails sales (oil, etc.), field service work
  • Reports to Sales Manager sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
  • Develops leads and opportunities for new hydraulic hose assembly sales through direct market solicitation daily of all industrial and mobile equipment customers
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition reimbursement
  • vacation
  • sick
  • holiday pay
  • Fulltime
Read More
Arrow Right

Application Support Representative

Join Our Team as an Application Support Representative for 100% Remote opportuni...
Location
Location
United States , Madison
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in B2B technical customer service or implementation roles (5+ years)
  • Strong SQL query skills with the ability to write and modify queries independently
  • Deep understanding of troubleshooting application, interface, and data-related issues
  • Solid knowledge of cloud platforms such as Azure, Google Cloud, and AWS
  • Familiarity with database technologies including Microsoft SQL Server and Oracle
  • Proven experience working with healthcare software and understanding industry regulations (preferred)
  • Excellent analytical, critical thinking, and problem-solving abilities
  • Strong interpersonal skills and a consultative, collaborative approach
  • Ability to work independently with minimal supervision and adapt to evolving priorities
  • Bachelor's Degree or equivalent relevant experience
Job Responsibility
Job Responsibility
  • Provide expert assistance
  • Troubleshoot complex issues
  • Ensure the seamless operation of innovative healthcare software solutions
  • Fulltime
Read More
Arrow Right