Software Reliability Engineer

This role improves and protects software and systems supporting IT services by managing scalability, availability, latency, performance, security, and capacity. This role supports the Subscription Product Engineering organization, including in-house subscription and customer lifecycle platforms that support critical business operations and customer-facing services across production and non-production environments. The role primarily involves designing and maintaining continuous integration and continuous delivery, CI/CD, pipelines and building applications on cloud-native platforms. The role differentiates itself by enabling continuous improvement of operational support through automation, monitoring, and reliability-focused practices across production and non-production environments. Success is measured by enhanced software delivery speed, reliability, operational efficiency, platform stability, and a consistent customer experience.