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This is an intermediate-level professional role where you will operate with significant autonomy, tackling complex challenges related to software asset management. You will apply advanced analytical thinking and data analysis methodologies to interpret large datasets, assess business performance, and provide critical insights that inform strategic decisions and business planning across Citi.
Job Responsibility:
Manage, track, and optimize large-scale software vendor products and relationships to maximize value and minimize risk
Analyze install, purchase, and demand data to proactively identify and seize significant cost-saving opportunities
Contribute to the development and execution of long-term vendor strategies by collaborating with Procurement, Finance, and internal business partners
Assist in continuous vendor performance management and optimization activities
Rigorously interpret and codify complex software contract terms, conditions, and entitlements
Review new vendor contracts pre-execution, ensuring terms are fair, consistent, and comprehensible
Partner with various business sectors to implement and operationalize control and transparency initiatives within the software review process, proactively safeguarding against vendor audits and compliance issues
Lead communication and manage responses for software compliance attestation initiatives
Generate comprehensive vendor baseline summaries to support demand management, renewals, deal negotiations, vendor audits, and compliance activities
Perform detailed reporting on license metrics and spend patterns, briefing executive stakeholders with actionable insights
Drive data normalization, communication strategies, and recovery efforts for the Software Inventory Control process
Evaluate current SLM processes, identify areas for improvement, and develop clear process documentation
Create compelling executive reports, dashboards, and presentations to communicate findings and recommendations to senior management
Develop and contribute to internal communications, ensuring key information is shared effectively across relevant teams
Requirements:
3-5 years of experience in a technology planning, software asset management (SAM), or a related analytical role
Proven experience interpreting complex licensing terms and conditions for enterprise software
Advanced proficiency in Microsoft Office Suite, particularly Excel (for complex data modeling and analysis), PowerPoint (for executive presentations), and Word
Conceptual understanding of Information Technology infrastructure and software ecosystems
Strong data analysis skills with an ability to distill complex information into clear, concise insights
Excellent problem-solving abilities, capable of collaborating with others to resolve challenges effectively
Exceptional written and verbal communication skills, with the ability to present complex/sensitive information clearly and diplomatically to diverse audiences, including senior leadership
Proven interpersonal and collaboration skills, fostering effective partnerships across multiple teams (Procurement, Finance, Business Units)
Proven ability to manage multiple activities simultaneously, prioritize effectively, and meet tight deadlines
Self-motivated with a strong aptitude for mastering new tasks quickly
Methodical approach to work, with a keen eye for accuracy and attention to detail under pressure
Nice to have:
Familiarity with Software Asset Management (SAM) tools and methodologies is a plus
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources