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The Software Implementation Consultant is responsible to work with Computer Guidance clients recommending best-practices software utilization and software implementation, delivering application training and managing customer go-lives from project management, training, implementation, user guidance, data conversion to post-implementation support.
Job Responsibility:
Troubleshoot and research client software issues
Recommend best-practice utilization of applications
Develop training materials for application training and ERP go-live implementations
Deliver application training workshops
Support Quality Assurance team with software testing or workaround implementation
Manage customer go-lives from project management, software installation, software implementation, training to post-implementation support
Requirements:
3-5 years' experience as a project manager within a commercial or heavy construction environment
Construction accounting experience is a plus
Accounting or finance degree preferred
Must have the desire to consult
Must be willing to travel 75% of a time
Must be a disciplined “self-starter” and operate without daily supervision
Good organizational and planning skills
Professional and confident appearance and presentation
Experience in preparing union and certified payroll is beneficial
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Nice to have:
Construction accounting experience
Experience in preparing union and certified payroll
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