Software Engineering Specialist, HSBC

HSBC

Location:
India, Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Senior Associate Director role supporting Jira and Confluence through internal service desk, maintaining operational environments on-prem and AWS, implementing customizations, application upgrades, infrastructure maintenance, automation scripting, and CI/CD pipeline management.

Job Responsibility:

Support Jira and Confluence through our internal Jira Service Desk
Maintain the operational environments both on-prem (Linux) and AWS
Implementing new customisations through customer service requests
Jira project configurations (Workflows, Fields, Screens, Permissions etc.)
Confluence content management (Space creation, data cleaning, user macros etc.)
Review and piloting of new apps from the Atlassian marketplace
General maintenance of the application and ensuring best practises
Implementing Application Upgrades
Maintenance of Linux Servers and Postgres Database
Performance and reliability increases on infrastructure
Provide training where required to users for all our tools
Writing Python, Shell, and Groovy scripts for automation and maintenance
Writing Terraform code and maintaining Ansible for deployment
Creating/Maintaining CI/CD Pipelines for automation
Close Issues within agreed SLAs

Requirements:

Overall 14+ yrs exp
4-6 years' experience administering & supporting Jira and Confluence
Worked within a customer facing support or engineering function
Atlassian Certifications
Scripting knowledge (Groovy, Python, Shell etc.)
Working Knowledge of relational databases (PostgreSQL, Oracle etc.)
Working Knowledge of Linux (RedHat)
A working understanding of Cloud Platforms (ideally AWS)
Experience working with Jenkins, Ansible and Terraform for Code as Infrastructure
Be flexible under pressure
Strong analytical and problem-solving skills
Excellent organisational skills
Ability to communicate with non-technical people
Be comfortable following Scrum methodology and working within an agile, multidisciplinary team

What we offer:

Opportunities, support and rewards
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 18, 2025

Expiration:
September 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Software Engineering Specialist

HSBC

Location:India, Pune

Category:IT - Software Development

Contract Type:Not provided