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Wells Fargo is seeking a Software Engineering Senior Manager to manage our Middleware Engineering team in India. This role is responsible for the team that architects, builds, secures, and operates our enterprise messaging and streaming platforms, including IBM MQ, Confluent Kafka and Solace. You will lead a team of subject matter experts, setting the strategic direction for our critical data-in-motion infrastructure that supports high-volume, low-latency financial applications. This is a leadership role for a manager who combines deep technical knowledge with a passion for developing engineers and delivering highly reliable platform services.
Job Responsibility:
Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture
for example cloud readiness, application modernization, data strategy
Function as the technical representative for the product during cross-team collaborative efforts and planning
Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
Interact directly with third party vendors and technology service providers
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers
Set the strategic roadmap for the messaging and streaming platforms, aligning with business objectives, technology modernization, and cloud initiatives.
Manage team resources, including hiring, performance management, career development, and project allocation.
Oversee the architecture and engineering of enterprise-grade middleware infrastructure, including IBM MQ, Confluent Kafka, and Solace, ensuring designs are scalable, resilient, and secure.
Govern the standards and best practices for MQ definitions, Kafka topic design, partitioning strategies, and data schemas.
Ensure the delivery of robust solutions for high-availability (HA) and disaster recovery (DR), including MQ clustering, Kafka replication, and other platform-specific features.
Drive the platform's automation strategy, overseeing the development and maintenance of frameworks (Ansible, Python, Terraform) to improve efficiency and reduce manual effort.
Lead the team during high-priority production incidents, ensuring effective root cause analysis (RCA) and timely resolution.
Direct platform security initiatives, ensuring the implementation of advanced controls like TLS/SSL, CHLAUTH, OAM, and SASL/ACLs to meet compliance and audit requirements.
Serve as the primary point of contact for business and application
Requirements:
6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
Nice to have:
15+ years of Software Engineering experience, or equivalent
6+ years of management or leadership experience
Hands-on experience with enterprise messaging/streaming platforms, demonstrating a strong technical foundation in several of the following: IBM MQ, Confluent Kafka, Solace, or similar enterprise middleware products.
Active participation in senior leadership forums, including steering committees, executive reviews, and strategic planning sessions.
Skilled at organizing and hosting offsites to align teams, foster collaboration, and strengthen leadership culture.
Proven ability to develop technical strategy, manage engineering teams, and deliver complex projects.
Strong understanding of MQ architecture, security (OAM, CHLAUTH), and operational best practices.
Strong understanding of the Kafka ecosystem (Brokers, Connect, Schema Registry), security models, and performance tuning concepts.
Experience driving automation initiatives using tools like Ansible, Python, or Terraform.
Experience managing operations for critical production systems, including incident and problem management.
Experience in financial services or another industry with high-throughput and strict reliability requirements.
A strong leader who can inspire and develop technical talent.
Excellent communication and interpersonal skills, with the ability to engage with both technical staff and senior leadership.