Software Engineering Professional Job at Plusnet (Belfast)

Software Engineering Professional

Plusnet

Location:
United Kingdom , Belfast

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Working in this role you will play a critical part in the operation of the BT Business SRE function. In BT Business Site Reliability Engineering (SRE) we adopt a software engineering approach to IT operations. The aim of our SRE team is to use software as a tool to manage systems, solve problems, and automate operational tasks. The main goals are to create scalable and highly reliable software systems encapsulating the power to improve systems rather than just keeping them running. Working as part of a team of highly skilled engineers, you will play a vital role in creating capabilities that enable the SRE function to deliver its commitments across the BT Business Unit. Will work closely with the Engineering, Delivery, QA and Service Assurance team to ensure live systems are fully monitored and always on for trading.

Job Responsibility:

Work with colleagues across the various Business SRE teams to design and develop SRE software solutions
Be part of a team responsible for the implementation of APM and service monitoring and reporting with a desire to auto-remediate problem solutions
Be part of a team responsible for the development of SRE Tooling and BT Business infrastructure automation using SRE software approaches
Be part of a team responsible for the design, build and deployment of AI/ML solutions
Support and contribute to BT Business Service Assurance SRE goals
Ensure good software engineering practices
Produce clear documentation for the Observability and Tooling solutions we develop
Support our agile methods and ambition to grow our SRE culture throughout with enthusiasm
Contributing to our culture and team’s wellbeing

Requirements:

Programming / scripting experience
Understanding of SRE principles and a willingness to grow and develop these new principles with BT Business SRE
Understanding of CI/CD pipelines
Experience of identifying and automating manual processes using technologies like Ansible
Experience of using Application Performance Monitoring tools such as Dynatrace
You are organised and like to get things done. The ability to adapt, take risks and embrace change will be a necessity
Empathetic and good with people
you like working with people and finding solutions together
Have an understanding of agile methodologies/frameworks
Good communication skills, comfortable with presenting to team members and other wider teams
A strong appetite to learn and grow
Experience of Dynatrace APM
Experience of ServiceNow Incident management
Any ML/AI experience around processing data and spotting patterns

What we offer:

Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Direct share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV with TNT Sports and NOW Entertainment & 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

Additional Information:

Job Posted:
January 11, 2026

Employment Type:

Fulltime

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