Software Engineering Professional Job at Plusnet (Belfast)

Software Engineering Professional

Plusnet

Location:
United Kingdom , Belfast

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Working in this role, you will play a critical part in the digital transformation of BT’s contracting process. BT is fundamentally modernising its management of contracts by implementing a cutting-edge SaaS CLM tool, moving away from fragmented, manual, and legacy processes. In BT Digital, we are establishing a Contract Lifecycle Management Centre of Excellence (CoE), starting with BT Business and then expanding across the wider BT Group. This CoE will take a software engineering-led approach to business process configuration and optimisation, harnessing advanced Artificial Intelligence and Machine Learning (AI/ML) capabilities. Our goal goes beyond simple configuration—we aim to build intelligent contract systems that drive deeper business insights and accelerate commercial decision-making.

Job Responsibility:

Work with colleagues across the CLM program to design and develop configuration solutions within the SaaS CLM platform (e.g., workflow definitions, user interfaces, and rule sets)
Be part of a team responsible for translating complex legal and commercial requirements into accurate and robust platform logic and document generation templates
Configure and optimise the platform's AI/ML features for accurate data extraction, obligation management, and auto-redlining/playbook enforcement
Be part of a team responsible for the development of integration tooling and API orchestration that ensures seamless, reliable data synchronisation between the CLM platform and core enterprise systems (e.g., CRM, ERP)
Design and execute comprehensive testing strategies for all configurations to ensure high reliability and compliance before deployment
Ensure configurations are modular, scalable, and maintain good platform governance and change management practices
Produce clear technical documentation for the configurations, customisations, and deployment pipelines we develop
Support our agile methods and ambition to continually improve our CLM capabilities with enthusiasm
Contributing to our culture and team’s wellbeing

Requirements:

Programming / scripting experience applied within the context of configuring a major enterprise SaaS platform (e.g., CLM, Salesforce, ServiceNow)
Understanding of business process modelling and a willingness to grow and develop skills in complex platform workflow/rules engine configuration
Understanding of CI/CD pipelines as applied to platform configuration, and an understanding of REST/SOAP APIs for data integration
Experience of identifying and automating manual tasks using the native capabilities of a SaaS platform or related scripting technologies (e.g., Python/JavaScript)
Experience of ensuring configuration quality and system reliability through structured testing and monitoring
Practical exposure to configuring AI/ML features within an enterprise application (e.g., training classifiers, defining data extraction rules, setting up clause libraries)
You are organised and like to get things done. The ability to adapt, take risks and embrace change will be a necessity
You like working with people and finding solutions together across technical and non-technical teams (Legal, Commercial, etc.)
Have an understanding of agile methodologies/frameworks
Good communication skills, comfortable with presenting to team members and other wider teams

What we offer:

Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Direct share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV with TNT Sports and NOW Entertainment
50% discount for friends and family on EE mobile pay monthly and SIM only plans

Additional Information:

Job Posted:
January 21, 2026

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