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Software Engineering Associate 3

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Plusnet

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

BT Group’s future will be defined by ability of BT Digital to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms. Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber-attacks, Digital is about leading BT Group’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale. The role holder will bring together our strategy led by data and a passion for customer experience into a coherent set of goals, insights and plans in line with the company’s differentiated customer experience strategy and address major risks to service.

Job Responsibility:

  • Drive platform innovation and continuous improvement initiatives to enhance user experience and business outcomes through servicenow development knowledge
  • Establish and enforce platform governance, development standards, and best practices
  • Ensure compliance with security, privacy, and regulatory requirements

Requirements:

  • Participate in training sessions and workshops to develop job-specific skills
  • Execute ServiceNow development specific task as needed in the program
  • Collaborate with team members to achieve project goals
  • Conduct research and gather data as required
  • Contribute to team meetings and provide fresh perspectives
  • Develop a deep understanding of company processes and best practicesteams, policies, practices, and products
  • Growth Mindset - The belief that talent, ability and skills can be developed through a commitment to continuous learning and reflection
  • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS)
  • Servicenow Development knowledge
  • Experience with scripting (JavaScript, Glide), Flow Designer, Integration Hub, and REST/SOAP APIs
  • Problem Solving: The ability to identify, investigate and resolve problems through gathering the necessary information, formulating and verifying hypothesis, determining the root cause(s) and selecting and implementing the appropriate solution
  • Be agile - Lead collaborative ways of working and continuous improvement. Encourage their adoption where necessary to deliver the best results for the customer
  • Communication Ability: Able to express ideas, explanations or opinions in a way that is appropriate to the situation, understandable to the audience and demonstrating a constructive, assured and non-confrontational manner. maintaining composure in doing so

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
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