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Within Microsoft’s Business & Industry Copilot (BIC), we are constantly pushing the boundaries of what an AI-first business application can be and delivering immediate impact to users and customers to transform their day-to-day work with AI. We're looking for a Software Engineer to join our Dynamics Customer Insights team. You will work alongside a multidisciplinary team transforming the way business users are working—allowing them to focus on building strong relationships with customers, empowering them to take data driven actions, and optimizing their time for impact. For this, we’re leveraging modern design paradigms and innovative AI technology with a deep commitment to customer privacy, accessibility, and AI ethics.
Job Responsibility:
Define and implement common framework components to enable real time, highly scalable and personalized customer experience orchestration, segmentation, and channels
Build and run scalable, high availability services that enable creation and orchestration on complex computed events and support hyper-personalization, segmentation, and advanced content editing experiences
Provide seamless orchestration to and from apps across Dynamics 365 suite
Collaborate with teammates in various roles to plan and execute on key deliverables
Work in a culture of continuous improvement, adaptation, reflection, and growth
Requirements:
Bachelor’s or master’s degree in Computer Science, Engineering or Data Sciences or related, OR equivalent experience
Professional software development experience with at least two of the following C#/Java, SQL, HTML5/JavaScript/React or ASP.NET
Nice to have:
Experience with Continuous Integration and Continuous Deployment paradigms
Familiarity with SQL databases and/or NoSQL document stores
Background and passion for applying AI/ML in solving business problems at scale
Experience using and contributing to Open Source or Inner Source