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Software Engineer

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Just Eat Takeaway.com

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Location:
Bulgaria , Sofia

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Backend Software Engineer for the Partner Support team, you will build cutting-edge solutions to help our partners. Our latest initiative is an AI voice solution that answers partner calls and provides assistance in real time. The role involves building and maintaining the integrations between telephony, support advisors, AI agents, and internal APIs. You’ll work with various architectural patterns as we leverage our evolving distributed platform and develop our own AI solutions. You’ll be part of a team that values taking ownership of your work but is always ready to support you when you need it. Our goal is to ensure our partners have a seamless experience and get the help they need efficiently.

Job Responsibility:

  • Write clean, testable, and well-documented code
  • Take ownership of features, from initial concept to production support
  • Create, expand, and maintain API and MCP integrations between platforms
  • Oversee and evolve our internal telephony management platform
  • Contribute to team discussions on architecture, AI, infrastructure, and technical strategy
  • Deliver an exceptional support experience for our partners
  • Apply internal and industry best practices to develop software with a healthy balance of quality and speed
  • Keep a natural curiosity for exploring new tools and better ways of doing things

Requirements:

  • Demonstrable professional software engineering experience in a working environment, with a strong focus on C#
  • Proven experience building APIs utilising the MVC architecture with the .NET framework
  • A good understanding of HTTP and REST
  • Strong application of software engineering fundamentals and best practices, including data structures, domain-driven design, and event-driven architecture
  • Understanding of observability metrics and their importance
  • Solid understanding of cloud services (AWS, GCP, or Azure) and CI/CD pipelines
  • Experience writing meaningful unit tests
  • Excellent communication and collaboration skills, with a proven ability to work in an agile environment

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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