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Analyze information processing and plan and design systems, using techniques such as structured analysis, data modeling and reviewing existing functionality
Define Project Scope, Resources and Project timelines for ServiceNow Project deployment
Schedule and conduct workshops with all the business stakeholders relating to all Upstream modules, Procure to Pay and Supply Chain Management
Prepare high-level system landscape for end to end business process flow
Responsible for designing and configuring architectural solutions in the ServiceNow ITSM tool and for driving the overall implementation
Deeply involved in Customizing and developing the ServiceNow Platform using JavaScript, CSS, HTML and Other Web Based scripting
Participated in Problems and Knowledge initiatives and other process improvements
Perform legacy data migration and legacy documents importing into new application
Working in Incident, change and problem management
Provide post go-live hyper care support
Requirements:
Bachelor’s Degree in Computer Science, Information Technology or a closely related field
Demonstrated ability to work effectively as a leader in a team environment