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This is a fantastic opportunity to work with incredibly talented engineers on our next set of big challenges. Being a part of Microsoft’s customer-focused culture, you will be empowered to take ownership of service design by driving reliable, scalable, and high-performance solutions across the entire C+E stack. You will collaborate with a number of teams across the company, giving you wide exposure and a broad technical surface area. You will also support Commerce + Ecosystems at large in specific dedicated clouds, mitigating any issues that may surface in sustainable and forward-thinking ways. If you love solving problems, developing scripts and/or automation to solve said problems, and are passionate about operating and automating robust, reliable, highly distributed software systems using the latest cutting-edge technologies, then let’s talk.
Job Responsibility:
Drive reliable, scalable, and high-performance solutions across the C+E stack, ensuring robust service design
Collaborate with cross-functional teams to deliver customer-focused outcomes and broad technical impact
Support Commerce + Ecosystems in dedicated clouds by mitigating issues with sustainable, forward-thinking solutions
Leverage telemetry data to identify patterns and trends that enable continuous operational improvement through automation
Develop scripts and automation to resolve complex problems and prevent recurrence of service issues
Partner with internal customers and engineering teams to conduct root cause analyses, uphold security and compliance, and share end-to-end service expertise
Identify and implement automation opportunities to monitor and manage distributed systems effectively
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Must be able to meet Microsoft, customer and/or government security screening requirements
U.S. citizenship verification required
Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Understanding of distributed systems, cloud architecture, and interactions between technology layers
Hands-on experience with Azure services, scripting languages (PowerShell, Python), and automation frameworks
Proficiency in programming languages such as C#, .NET, or similar
Ability to leverage telemetry and monitoring tools to identify patterns, trends, and drive proactive improvements
Skilled in incident management, root cause analysis, and implementing durable fixes
Demonstrated experience developing scripts and tools to automate repetitive tasks and improve service reliability
Familiarity with CI/CD pipelines and deployment automation
Experience using analytical skills to troubleshoot complex issues across large-scale systems
Proven ability to partner with engineering teams and internal customers to deliver sustainable solutions
Knowledge of security best practices and compliance standards in cloud environments