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At Flip, you'll create user experiences, design and implement new features, and oversee entire pipelines of the Flip assistant. You'll also get deep into the data, interact with our customers, and help shape the direction of the product. We have a few excellent senior engineers already on the team, one of which will become your direct mentor! You will get to work on intricate Python-based systems that interface with a wide range of external APIs, develop optimized LLM interfaces, handle complex dialogue management and flows, shape conversational workflows, and ensure low-latency, high-availability voice experiences.
Job Responsibility:
Create user experiences
Design and implement new features
Oversee entire pipelines of the Flip assistant
Get deep into the data
Interact with customers
Help shape the direction of the product
Work on intricate Python-based systems interfacing with external APIs
Monitor performance and troubleshoot production issues across services and integrations
Requirements:
BS in Computer Science, Mathematics, Engineering, or related scientific/technical discipline
Exceptional programmer with strong proficiency in Python (minimum 3-5 years)
Experience writing pythonic code, asyncio, decorators, advanced class usage (dataclasses, inheritance), modules, and frameworks like FastAPI or Pipecat
Familiarity with REST APIs, authentication methods (OAuth2, JWT, Bearer Tokens), and third-party integrations
Good working knowledge of data analytics and metrics pipelines
Experience with data analytics systems such as Omni, Tableau, Looker, Grafana, etc.
Ability to effectively communicate with non-technical teammates and clients
Eagerness to support teammates
Ability to work onsite in NYC/LA office
Nice to have:
Experienced LLM Prompt Engineer with experience fine-tuning or deploying LLMs
Experience with Pipecat, or TTS and STT pipelines
Experience working with AWS cloud services, Google Cloud, Kubernetes, and/or Ansible
Entrepreneurial drive and experience working at a successful startup