Software Engineer, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

SAP Payroll/HCM Support/Software Engineer role at HSBC providing HR system functional support at a global level, assisting payroll users in processing production payrolls, resolving queries, and ensuring payroll documentation is up-to-date.

Job Responsibility:

Providing HR system functional support at a global level
Assist payroll users in processing production Payrolls and resolve payroll queries raised by business/operations with-in agreed timelines
Prepare detailed analysis report and share with technical/Functional teams (Tier-3) to facilitate defect fixing
Ensuring the payroll manuals/SOPs/KBA is relevant, up-to-date and is always used
Prioritization of workload of assigned tasks on a day-to-day basis and share knowledge with the team members
Assisting other team members to further troubleshoot and analyse technical issues
Focus on process/service improvement opportunities with an aim to make the process more efficient and error free
Promote standardization of processes across regions which falls under the scope of Tier-2 BAU support
Be vigilant on BAU processes, identifying any risks and propose solutions/work around
Be flexible to work in shifts including weekend support based on business requirements

Requirements:

Excellent English spoken and written communication
Good Understanding of SAP HCM Personnel Administration, Info types and Payroll configuration
Detailed understanding of EC-Payroll calculation process including payroll clusters, retro-calculation, taxation, claims processes, payroll process models, payroll schemas and payroll calculation rules (PCRs)
Provide support to SAP HCM/Payroll Modules in a multi country payroll processing environment, preferably using new technologies like Success factor’s EC Time Management and EC Payroll
Knowledge on integration between EC and ECPY and prior experience of resolving Employee master data replication issues using Point-to-Point (P2P) integration and executing payroll using Payroll control center
Knowledge in SF EC Timesheet, Time Off, EC Integration Center/ORD Reports to be able to build, run, schedule and monitor the integrations
Strong understanding of SAP payroll localization knowledge of Mexico, USA, UK, MENA, HK and CHINA
Should be able to build good client relationship and Sharing knowledge with team members
Good Understanding of Microsoft Office tools like excel and Power point
Basic knowledge using Splunk tool for monitoring integrations
Experience with Control-M scheduler for monitoring integrations & Interfaces in Mainframes environment
Basic knowledge of file transmission/transformation knowledge in integration environments
Should be able to Monitor system health checks across HR Applications using monitoring tools and respond to any system alerts
Respond to application support escalations by Performing root cause analysis and providing swift resolutions

Nice to have:

Knowledge on integration between EC and ECPY and prior experience of resolving Employee master data replication issues using Point-to-Point (P2P) integration and executing payroll using Payroll control center is a plus
Knowledge in SF EC Timesheet, Time Off, EC Integration Center/ORD Reports to be able to build, run, schedule and monitor the integrations is desirable
Strong understanding of SAP payroll localization knowledge of Mexico, USA, UK, MENA, HK and CHINA is desirable
Experience with Control-M scheduler for monitoring integrations & Interfaces in Mainframes environment is a plus

What we offer:

Opportunities, support and rewards
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Software Engineer