Software Engineer

• IBM z Console Operations
• Monitor job execution, troubleshoot job failures, and restart jobs if required
• Handling IPL (Initial Program Load), role swaps, troubleshoot job failures, and restart jobs if required
• Performing weekly housekeeping activities, Submit, schedule, and manage batch jobs using tools like JCL to maintain service availability
• Ensuring service resiliency and releasing incomplete jobs
• Monitor alert consoles and logs for errors or performance issues
• Start, stop, and restart system components as needed
• Respond to system messages and alerts to ensure Service availability
• Working in a collaborative and agile environment
• Being approachable and supportive as part of a global team
• 24/7 Shift Operations: Supporting round-the-clock operations
• Ensuring high availability of systems by managing incidents efficiently
• Attend the Weekly retrospective calls and work improvement areas
• Contribute and work Process Automation and eliminate toil from BAU

• Graduate degree in a Business or IT discipline or a proven track record of 4-5 years or more of experience in Mainframe Console Operations
• ITIL Service Management Foundation qualification is desirable
• Proven experience in managing all operator responsibilities and procedures, including disaster recovery
• Proven experience of using own initiative to change and improve
• Be culturally aware and sensitive
• Be flexible under pressure
• Strong analytical and problem-solving skills

ITIL Service Management Foundation qualification

• Flexible working
• Opportunities to grow within an inclusive and diverse environment
• Continuous professional development